Caliber - Chantilly Expo Center
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
I appreciate the work you guys did on the truck. It looks fantastic. I just feel that communication could have been better. I kept having to call you guys for status updates. You did not call back when I left a message for you or wouldn’t call back when you said you would. I had to follow up. I know you’re busy and I’m not your only customer. I just think the communication could have been better.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
Although they appear to be very busy, they are professional and kept me informed. I've used Caliber several years ago with another vehicle and their work was really well done.
Repair Quality - 5.0/5.0 -
The repairs made my car look like brand new.
Customer Service - 5.0/5.0 -
The team was very friendly and kept me informed or were quick to answer any questions if I called them directly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was professional and nice. Repairs were perfect and truck was cleaned.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent repair work!
My Experience - 5.0/5.0 -
Great communication through the whole process. Super responsive and my car was done earlier than expected. Work looks great
My Experience - 5.0/5.0 -
Caliber Team did a fantastic job and they updated status promptly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber Collision did a fantastic job with my vehicle. They are very prompt on updating status of repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair met my expectations. If it didn't, I would have reached out. Only issue was insurance related: third party vs original equipment manufacturer parts.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The best customer service for vehicle repairs. Extremely satisfied with how new my vehicle looks after being in an accident. I’ll continue doing business here.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the first interaction to picking up my car, I was treated like family. Consistent updates throughout the process. Very helpful and honest communication. Highly recommend for those looking for a place where your car will be well taken care of.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jamie has taken care of all the issues. I am happy with work performed