Caliber - Chapin
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I'd love to see the prices come down a little bit but I know the automotive industry is very competitive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Currently returned to have repairs completed. Will give feedback once received.
My Experience - 5.0/5.0 -
Staff was very nice and helpful. Our vehicle was ready on time. Very good experience!
Likely to Recommend - 5.0/5.0 -
Staff was friendly and helpful.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
because of previous issues.
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Not disappointed in my service advisor at all. Am, however disappointed in the way that the company coordinated with the rental company. I was told to bring my vehicle to Caliber at 7:30am which I did. Actually was fifteen minutes early. Once I got there I found out that the Enterprise rental company didn't open until 8am. Had to wait for over two hours to pick up my vehicle. All of these things were scheduled far in advance and I expected that the rental vehicle would be at Caliber when I arrived. Apparently Caliber and Enterprise are NOT on the same page. Please dont tell me to arrive at 7:30am when I am going to have to wait two hours for the rental to arrive. That is terrible customer service in my opinion.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Work done very well.
Returned Clean
My Experience - 5.0/5.0 -
Excellent work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleasant and helpful to work with. Did excellent eork
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome job. Quality appears great.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Proactive calls prior to damage repair started. The auto-status once repair started was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff was great overall, they kept me posted along the way and Mike made sure my car repair was done perfectly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Very please with your service. I would highly recommend you for anyone needing repair/collision work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Repair looks terrific and the communication during the repair period was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Michael was wonderful. I was informed consistently regarding the phase of repair and the timeline for completion. Great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great updates and very pleasant to deal with. Work looks great and I appreciate you coordinating with Enterprise.