Caliber - Chapin
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Georgia was amazing. She made the whole experience wonderful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mrs.George was one of the best person and very helpful. She stay in contact with us from the beginning to the end in letting us know what's was going on with our vehicle. I will highly recommend everyone to take their car to this shop.thanks a million for all you have done.thank you'll.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You'll one of the best .I love when you'll stay in contact with us as you'll fix my car.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you! The process was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I could not be happier with the service, professionalism, kindness, quality of work, and speed of the vendor. Caliber did a great job! I am glad they are in your network.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0 -
They did not reinstall my tonneau cover correctly
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I've been to Caliber with 2 of my vehicles and they have done an excellent job. I know, but one of those visits wasn't my fault, lol! All the people I delt with were so very helpful and nice. I hope I never go back but if anything else goes bump in the night, that's where I will be. Thanks!
Customer Service - 5.0/5.0 -
Perfect!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Anything
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0 -
Good communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
When a part is not on time or delayed they should call an see what’s going on and not wait til the due date of the car to tell them the part hasn’t came yet
My Experience - 5.0/5.0 -
10/10 experience! The front desk was warm and welcoming. Josh was awesome and explained everything in detail, start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a good job in a timely manor. Beyond that, they are all very nice people. And they smile.
Likely to Recommend - 5.0/5.0 -
Absolutely I would. Great job.
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All the people I was in a contact with was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Didn’t appreciate the price change
Repair Quality - 4.0/5.0 -
Work is excellent. Wasn’t happy that the price quoted was $300 less than the final bill. Sales guy did try to reach out to let me know of the change. Still would have preferred for them to stand behind a written quote for just painting a hood.
Customer Service - 4.0/5.0 -
Price quoted did not reflect final bill
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nicole went above and beyond to make sure my car went back to its original condition. Give that woman a raise!! At the chapin caliber collision location
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I will be bringing it back in on Monday bc it is shaking badly. Storm came through this evening so we didn’t make it back today.