Caliber - Chapin
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience from start to finish.
Customer Service - 5.0/5.0 -
Great communication and service!!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly, competent, informative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and knowledgeable service. Personal treatment. Good quality work 💯
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was superb. Repairs appear to have been done well and replacement parts look good. And the car was finished in the estimated time.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for the great personal
Customer Service - 5.0/5.0 -
Thanks to the efficient personnel they did a great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and in a timely manner. Office admin is awesome! Very personable and knowledgeable. Made the entire process very easy.
Customer Service - 5.0/5.0 -
Excellent customer service!
Returned Clean
My Experience - 5.0/5.0 -
They made it very easy. Handled everything from start to finish. Car looks great Thank You
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was completely satisfied with the communication the quality of the experience the cleanliness of the shop I was kept up-to-date with all repairs and the general manager and the receptionist front desk were amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team at Caliber was very thorough, skilled and knowledgeable.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole experience with Caliber was a great one. Mara and Nicole were wonderful to work with!
Customer Service - 5.0/5.0 -
Mara and Nicole were wonderful to work with!
Returned Clean
My Experience - 5.0/5.0 -
I want to thank everyone at Caliber for a job well done! Had a few hiccups but we worked through it together!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great service and work.
Customer Service - 2.5/5.0 -
U liked talking with location personnel but would get corporate office calls which made it confusing.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had an awesome experience with them. Got my car back within a week. If I ever need them again I’ll be contacting them
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your team was wonderful to work with. The car was repaired sooner than promised. Thank you very much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was very friendly, courteous, and helpful.
Customer Service - 5.0/5.0 -
Nicole Contrares was a pleasure to work with. She was very friendly, courteous and professional. 5 stars for her customer service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communications and quality of work was excellent
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
1st impression of the greeting from Marah, then the estimate interaction with Brittany was very easy and pleasant. Then Marah was very friendly, efficient and helpful when taking my payment for the parts I ordered then helped organize for me to have a ride home with Spencer after dropping my truck of this morning. Spencer was very friendly while taking me home and then again when Brittany organized for him to pick me up to bring to my truck…same day! These people ROCK!! 🤘🏽 They are an Awesome Team!! I will be referring everyone I know to use them for any body repair needs. I’ve already referred my cousin to them over the weekend! Needless to say I was Extremely pleased with the quality & service this Team of professionals provided me from Start to Finish! Thank you, Marah, Brittany & Spencer!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
looks factory new
Returned Clean
My Experience - 5.0/5.0 -
Repairs done in a timely manner, done well, good communication, and great collaboration with my insurance and tow companies!