Caliber - Chapin
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Mara makes the BEST popcorn! 🍿 in all seriousness, she made everything super smooth and easy with the repair, coordinating the rental, and generally just being an amazing human being!
Likely to Recommend - 5.0/5.0 -
Already have. I’m a fan
Repair Quality - 5.0/5.0 -
I know I already filled this out because I went full publicist for Mara in the last one 😂 At this point I feel like I should be on payroll for the praise. But yes—great experience, super smooth, zero chaos on my end. Would absolutely come back if my car decides to humble me again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a very pleasant experience. The car was ready a lot quicker than I expected and it looks great. The work that they did was great.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly and thorough. I appreciate the ease of scheduling rental and the drop off and pick up. Did a great job on repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very accommodating and kept us up to date
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Easy process. Fro. Dropping off and getting a rental. To text messages with every step, to Dropping rental off
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was helpful and understanding of my situation. The tech even showed me how to use the features on my rental car.
Customer Service - 5.0/5.0 -
See previous comments
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Brittany was phenomenal in the way she kept us up to date. So far, the quality of the work has proven to be very good. My only complaint, which was outside of Caliber’s control, was how long it took to get all the parts. But the whole process was smooth and fairly quick.
Customer Service - 5.0/5.0 -
Brittany was phenomenal
Returned Clean
My Experience - 5.0/5.0 -
It was a seamless process. Great work and on time.
My Experience - 5.0/5.0 -
They did a wonderful job with my Toyota 4 Runner , I needed a new head light , and it had some damage on the front left fender as well from a hit and run it looks brand new again. Thank you very much I highly recommend caliber collision for a professional job from beginning to end . Thank you very much .
My Experience - 5.0/5.0 -
Spencer was great to work with and very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Unreal service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
I’m impatient but they did their best to tolerate me and I’m very happy with the results.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great commutations
Customer Service - 5.0/5.0 -
Great at communicating
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
You did not fix my vehicle
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Lady in the office is dismissive, uses earpods while attending to customers, when you call she acts like you are bothering her. I almost did not use Caliber again due to the poor customer service I initially received. She made me feel like I was a bother. Brittney was very nice and made the experience much better.