Caliber - Charlotte - Ballantyne
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They did an amazing job!!! The mechanics are keepers!!!!!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff was pleasant. I was updated on the repair. Thank you!!
My Experience - 5.0/5.0 -
The estimated completion date was pushed back three consecutive days, which was a little frustrating, but other than that, everything was completed as promised and appears to be quality workmanship. Everyone at the shop was friendly and pleasant to work with.
My Experience - 5.0/5.0 -
Kayla was excellent to work with. She was very responsive and kept me informed on a daily basis. She also did an excellent job with her quality control inspection.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job, and faster than we expected!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommended
Repair Quality - 5.0/5.0 -
Caliber Collision did an amazing job repairing my car! The entire staff was incredibly kind, helpful, and professional. Best of all, they finished the work and delivered my car ahead of schedule. Highly recommend!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Carlos is very helpful and welcoming
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carlos was very helpful
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The best place to leave your car. They are very nice and responsible.
Repair Quality - 3.5/5.0 -
My car still having an issue, it started since the Accident. I thought it was going to be checked. The rest of the job is perfect! The crash was fixed nice and smooth. Thanks for your professionalism.
Customer Service - 4.5/5.0 -
My Car Got Repaired. I feel satisfied with the Job, they did it fantastic and very Professional. Thank you. I will recommend it.
My Experience - 5.0/5.0 -
Kayla was amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Hi, overall everything looks okay but my alignment is still off and it appears it was not re-aligned like it was supposed to be. Please advise how I can get this fixed. Thanks
My Experience - 0.0/5.0 -
Kelsey was amazing. The moment she went out on maternity leave, the communication was horrible. I still have issues. I'm not sure what to do next. Gas guage not working. 🫣🫣🫣🫣
Likely to Recommend - 4.0/5.0 -
Kelsey was amazing in communicating with me. She went out on maternity leave & I had to be the one to keep following up on the progress.
Repair Quality - 4.0/5.0 -
Again, communication was not great after Kelsey went on maternity leave. My car isn't still fixed. I'm taking it to Subaru. Caliber Collision did reach out & is helping me navigate this with the insurance. However, never heard back about that conversation. That's what is disappointing. Not knowing.
Customer Service - 2.5/5.0 -
Kelsey was amazing. Then it was hit or miss. Again, I'm still dealing with issues & crickets.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great experience, great service - you all did everything you said you would under budget and before scheduled