Caliber - Charlotte - Ballantyne

4.6 (3,331reviews)
95%
12035 Park Rd,  Charlotte,  NC  28226

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,331)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent customer service and repair work, thanks so much!! :)

Likely to Recommend

yes, would definitely recommend

Repair Quality

totally satisfied

Customer Service

excellent customer sevice

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

From start to finish, a great experience!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I had no communication around the status of my car. On the day the car finished, I then started getting communication. You’ve texted me more to take this survey, than you did while you were repairing my car.

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Repair Quality

Customer Service

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Repair Quality

Very satisfied, i would give a 15 on this scale. That's how much above and beyond they went with my service.

Customer Service

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Likely to Recommend

Repair Quality

Working with Frank was a pleasure.

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

When it was finally done, the repair looked good and the lock on the rear door/hatch worked properly.

Customer Service

I was told I would get daily updates, I got updates the first 4 days, then only 2 more. The whole process took 13 business days.

Returned Clean