Caliber - Charlotte - Ballantyne
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent customer service and repair status updates. Im sorry about the accident but very happy with the outcome. Thank you Carlos, Jen and the entire Caliber Collision Ballantyne Team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service. Exceptional status updates. Friendly, courteous, responsive associates.
Customer Service - 5.0/5.0 -
See previous comment
My Experience - 0.0/5.0 -
I noticed when I got home on the right front bumper was a problem. There was a dent with paint chipping and I didn’t see that when I left it at the shop
My Experience - 5.0/5.0 -
Carlos was the utmost professional. He kept me apprised of my vehicle status & just seemed like a good human overall.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Kelsey was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carlos was wonderful - polite, pleasant, always kept me up to date with car repair.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was great to receive all the updates on my car and not have to call for info.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Like you work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Carlos made sure the repair work was done well, despite the company having difficulty sourcing the rear fender. I also appreciate the discount provided given the extended time it took to do the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Regular updates to let me know the progress of the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice job
Customer Service - 5.0/5.0 -
Very nice job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They always do such a good job! Highly recommend!
Customer Service - 5.0/5.0 -
Very good customer service - even helped me change out my granddaughter’s car seat!