Caliber - Charlotte - Ballantyne

4.6 (3,331reviews)
95%
12035 Park Rd,  Charlotte,  NC  28226

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,331)

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My Experience

The customer service was top notch! I received notifications every step of the way. The personnel were very kind, professional and knowledgeable. Thank you Caliber!

My Experience

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Returned Clean

My Experience

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Repair Quality

Everything went very smoothly

Customer Service

Great service

My Experience

Simply non existent QA... Had to come back twice for unfininished job. One briken molding, and latet on disconnected door look sensor.

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Returned Clean

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Repair Quality

Communication with me was excellent and car was finished ahead of schedule. Very happy with the service I received!

Customer Service

Returned Clean

My Experience

Kayla and Jennifer were wonderful to work with and kept me updated throughout the repair process.

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Repair Quality

Customer Service

Kayla and Jennifer are wonderful to work with

My Experience

Likely to Recommend

Repair Quality

They had my car for 79 days and the hood still doesn’t align. I show them scratches that wasn’t on my car when i brought it there they said they would buff them out they didn’t.

Customer Service

Returned Clean

My Experience

You did a great job. I am happy with the results of the repair. The staff were inviting and friendly. I really like the way they take pride in there job and stand behind there work.

My Experience

The service representatives were excellent!

My Experience

Kelsey and team were great! Everything was smooth from start to finish with communication throughout the process.

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My Experience

Carlos is amazing. Communication was always received. Compared to my last experience with a different Caliber Collision, Pineville location is the best! Thank you! My car looks amazing. The lady at the front desk was amazing too! I forgot her name I do apologize.

Likely to Recommend

Shout out to Carlos!! He is the best!! He made my experience amazing and I have no complaints.

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My Experience

I had a great experience with Caliber. My cat was quickly fixed before the scheduled time and everything looked brand new

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My Experience

Quick and thorough.

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Returned Clean

My Experience

Professional, friendly and quick repairs.

Likely to Recommend

Highly recommend

Repair Quality

Professional,. Excellent work.

Customer Service

Returned Clean