Caliber - Charlotte - Ballantyne
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I appreciated timely text messages informing me the schedule of repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Clean, great results, expectations met / exceeded
Customer Service - 5.0/5.0 -
Communication was constant but not too much, accurate and in alignment with expectations.
My Experience - 5.0/5.0 -
Everyone there was extremely nice and professional. They all provided additional information and support if I had any questions. The service was also done is a wonderful timely manner. I would love to thank them all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carlos was professional and communicated clearly. He finished a week earlier and my car looks amazing!
Customer Service - 5.0/5.0 -
Everyone was friendly and professional
My Experience - 5.0/5.0 -
Communication along the process was AMAZING! Excellent customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well done
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Carlos was very helpful; I appreciated all the text and phone call updates while my car was being repaired. Caliber did an excellent job, and I’m a very pleased customer. Thank you, Caliber Collision!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carlos was very helpful and accommodating. Caliber did an excellent job on our repairs and did so in a timely manner.
Customer Service - 5.0/5.0 -
Excellent customer service received!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
Would you want your car returned to you with a dusty film all over the inside and the windows? That’s not the way I dropped my car off to you. I expect it returned in the same condition.
Repair Quality - 3.5/5.0 -
The repair itself is fine however, the inside of my car is a dusty mess and they also left dusty foot prints on the mats and side of the floor. When I dropped off my car it was clean inside and out- I expect to receive it the same way! Disappointed.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Return customer to this location due to the level of service I received previously.