Caliber - Charlotte - Ballantyne
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0 -
Would you want your car returned to you with a dusty film all over the inside and the windows? That’s not the way I dropped my car off to you. I expect it returned in the same condition.
Repair Quality - 3.5/5.0 -
The repair itself is fine however, the inside of my car is a dusty mess and they also left dusty foot prints on the mats and side of the floor. When I dropped off my car it was clean inside and out- I expect to receive it the same way! Disappointed.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Return customer to this location due to the level of service I received previously.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m very please with Caliber's work and the staff was extremely polite and helpful throughout the process.I would strongly recommend Caliber on Park Road…..
Customer Service - 5.0/5.0 -
Thanks Jenny, your staff was awesome….
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carlos was amazing and very helpful. I have friends recently in wrecks it took 6 weeks both of them to get their cars back with less damage than mine. I was so pleasantly surprised with my experience. Would definitely recommend
Customer Service - 5.0/5.0 -
Carlos kept me updated and help to get my car back in time my for my vacation, which I greatly appreciate
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciated the day by day update given
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The only reason the car wasn't ready was because the part wasn't right. Other than that, it was great!!
My Experience - 5.0/5.0 -
Kelsey was so good at keeping us informed of the status of work being completed. The team did a great job on the repairs. They finished 5 days earlier than the initial estimate. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Phenomenal customer service and honesty. Cant say enough great things for my service advisor (Kelsey McCune). She is a valid asset to your company.
My Experience - 5.0/5.0 -
Extremely happy with the quality of work and the level of service/communications from the staff. Kelsey was great to work with!
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
Working with Kayla was wonderful. Very knowledgeable and professional.
My Experience - 5.0/5.0 -
The communication was wonderful! They worked efficient to get our car done and back to us quickly.
My Experience - 5.0/5.0 -
Kayla was an amazing advisor. She kept me updated throughout the entire process and provided excellent customer support!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you to Kelsey and staff for your service and dedication during the process of repairing my auto. Great communication during the process and excellent customer service. I am very grateful and happy for your service. Best regards
Likely to Recommend - 5.0/5.0 -
I will recommend caliber collision
Repair Quality - 5.0/5.0 -
Very satisfied with the results of my car after the repair. I want to thanks to everyone Continue to support the community and keep up with the excellent customer service.
Customer Service - 5.0/5.0 -
The customer service was excellent and communication
Returned Clean
My Experience - 5.0/5.0 -
I cannot believe how quick and efficient 2 different areas of damage were fixed. Carlos was so friendly and informative. His team did an amazing job! Tue ladies at the front were also extremely nice and helpful. Best professional business experience I’ve had in a very long time. They also are honest with estimates and will not replace what doesn’t need to be, they are not out to price gouge, they are there for their customers. Highly recommend this shop and will go back in a heart beat for more work if needed. Thank you so much!