Caliber - Charlotte - Ballantyne
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Did a great job. Kayla communicated constantly and they got done a few days early.
Likely to Recommend - 5.0/5.0 -
Very likely good service and communication.
Repair Quality - 5.0/5.0 -
Travelers was easy to deal with, the approved body shop and enterprise were close to my house and did a good job. You never want to be hit, but you did a good job with all areas of my repair.
Customer Service - 5.0/5.0 -
Very good job, I’d use them again.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I never got any responses back from my messages that I sent in.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kelsey was awesome. Great service and communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Collision folks were awesome.
Customer Service - 5.0/5.0 -
Very responsive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kelsey was sweet and fast to respond. Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kelsey was sweet and fast to respond!
Customer Service - 5.0/5.0 -
Kelsey was sweet and fast to respond!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication is excellent. I felt well informed throughout the process. Repairs completed in a timely manner
Likely to Recommend - 5.0/5.0 -
My second time with them. Positive experience both times
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
always for the last 25 years utilize Caliber - many many times - This location first time - and it was the best so far.
Repair Quality - 5.0/5.0 -
Excellent attention to detail, Communications, Value. Process
Customer Service - 5.0/5.0 -
Excellent - Detailed and timely
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Treating me very well and answered all my questions.
Customer Service - 5.0/5.0 -
They were very friendly
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had an excellent experience with Caliber Collision from start to finish. The entire team was professional, efficient, and made the repair process completely stress-free. They kept me informed throughout every step, and the communication was clear and timely. The quality of the work exceeded my expectations—my vehicle looks as good as new. It’s clear that the team takes pride in what they do and truly cares about customer satisfaction. I really appreciate the attention to detail, the friendly service, and the overall smooth experience. I would highly recommend Caliber Collision to anyone in need of repairs. Great job to the entire team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great