Caliber - Charlotte - South End
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair team was excellent and very professional. Great communication throughout the process. 10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Got car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Estoy muy contenta por el excelente trabajo que hicieron con mi TOYOTA , lo que me gusto mas fue que me mantuvieron informada paso a paso como iva el trabajo. Muchísimas gracias.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Hundred percent satisfied with the service! Armando was amazing from the start to the finish and went out of his way to deeply assess the options of the issue and was honest and transparent with me about it all. A place down the road quoted me $2000 more and I'm grateful for the top-notch and speedy service of Caliber.
My Experience - 5.0/5.0 -
Josua was wonderful!!! He kept me updated every step of the way. He also came to the office on his off day to give me my vehicle!! GREAT SERVICE!!
Likely to Recommend - 5.0/5.0 -
The only place I take my vehicles!
Repair Quality - 5.0/5.0 -
Service was great!! They ensured all was correct before returning the vehicle. Vehicle was available late Friday and Technician agreed to meet me Saturday morning, when the office was closed! Very Very good service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Armando you are great you are an asset to caliber and should be commended for service !
My Experience - 5.0/5.0 -
Armando was awesome. Above and beyond.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate how responsive they are and how they kept me informed throughout the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very responsive and always kept me informed throughout the process.
Customer Service - 5.0/5.0 -
I appreciate how much they reached out regarding my vehicle and what to expect during the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Armando was excellent at communicating and made me feel confident that my car was well-maintained.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Armando was awesome! He explained all the repairs clearly and was very communicative during the process. 10 stars all around. The front desk staff however, were not very friendly. As a customer, I felt like I was inconveniencing them with even the smallest requests or questions. They could more attentive to customers especially when it comes to greeting upon arrival.