Caliber - Charlotte - South End
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Debbie Johnson here, the Tiguan is beautiful and I love the comfort and repair,!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jasmine was fantastic
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Armando is a great asset to Caliber. He kept me up to date every step of the way. Feels like my car was never hit while parked.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Armando was great and kept me involved every step the way. Great communication and service.
Customer Service - 5.0/5.0 -
Armando is top notch for south blvd location.
Returned Clean
My Experience - 5.0/5.0 -
Armando is so helpful and did a great job.
My Experience - 5.0/5.0 -
Caliber did a very good job on my Toyota Corolla. However it was very daunting to try to understand what stage I was at in the repair process and how long it would take.
My Experience - 5.0/5.0 -
I would like to appreciate Armando who has been working on my car diligently and keeping me updated on each steps of the repair until the completion date. He has been very polite, professional and informative throughout the process. I am completely satisfied with the repair/service I have received and highly recommend Caliber Collision to others to come see Armando and the team. I give Armando 10/10.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you to Armando and the team. I had a great repair experience. Thank you!
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was impeccable. Everyone was helpful, and the communication was spot-on. I will gladly recommend the location to people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Couldn’t have had a better experience with the staff. The front office staff was extremely helpful in coordinating and managing the communication with the rental agency. Armando in the S. Blvd. Location in Charlotte provided excellent service from start to finish, clearly communicating the expectations and next steps along the way verbally and via the SMS communication. He was a pleasure to work with and was very professional; definitely deserving of opportunities for advancement.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Armando was an absolute pleasure to work with. He made the entire process extremely easy and was very helpful when answering questions about the process. I will definitely recommend anyone I know to this location to receive the heightened quality experience for repairs due to Armando’s professionalism. He is deserving of advancement opportunities for sure. The front office team was very helpful the entire end to end experience of rental coordination, contract signing and communication of next steps. They will also be a reason why I recommend people to this store.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Final bill much higher than quoted. I was not contacted before service and higher bill completed. End result very good, just not happy with initial quote vs. final bill