Caliber - Charlotte - South Tryon
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Initial checkin took over 30 min
Customer Service - 3.5/5.0 -
Daniel seemed very uninterested... he sent texts, which we liked, but when it came time to try and determine a pickup, we had to call several times. Then when we arrived, we had to wait again. Seemed to just do what was minimally required to get us thru the process
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Only thing convenient was that Enterprise was in the same building
Repair Quality - 3.0/5.0 -
Didn’t give daily repair updates, called & said vehicle was ready, but it wasn’t as parts had been poorly repaired, versus replaced & there was paint chipping where they had put the vehicle back together.
Customer Service - 3.5/5.0 -
Didn’t give daily updates, didn’t apologize for inconvenience of having to extend rental coverage when repairs were done poorly & had to be corrected.