Caliber - Charlotte - South Tryon
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I had a great experience with Caliber Collision. From start to finish, they provided excellent service and did a fantastic job restoring my vehicle back to its pre-collision condition. Melvin, in particular, was outstanding. He kept me informed throughout the repair process, communicated effectively, and made sure my questions and concerns were addressed. His attention to detail and commitment to customer service really made a difference. I would highly recommend Caliber Collision to anyone needing quality auto body repairs. They did a great job, and I truly appreciate the care they put into getting my vehicle back on the road.
Repair Quality - 5.0/5.0 -
I had a great experience with Caliber Collision. From start to finish, they provided excellent service and did a fantastic job restoring my vehicle back to its pre-collision condition. Melvin, in particular, was outstanding. He kept me informed throughout the repair process, communicated effectively, and made sure my questions and concerns were addressed. His attention to detail and commitment to customer service really made a difference. I would highly recommend Caliber Collision to anyone needing quality auto body repairs. They did a great job, and I truly appreciate the care they put into getting my vehicle back on the road.
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0 -
Excellent repair quality and professional staff. Although the repair took longer than expected, I am very satisfied with the final result and would recommend Caliber Collision.
Repair Quality - 5.0/5.0 -
Great service. The repair was completed professionally, and I'm very satisfied.
Customer Service - 4.5/5.0 -
Great service. The repair was completed professionally, and I'm very satisfied.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely will recommend to all friends.
Repair Quality - 5.0/5.0 -
The experience at Caliber was professional and pleasant to walk through. Personnel were friendly, courteous and accommodating, as well as, knowledgeable. I would recommend them for your vehicle repair every time there is a need.
Customer Service - 5.0/5.0 -
The experience at Caliber was professional and pleasant to walk through. Personnel were friendly, courteous and accommodating, as well as, knowledgeable. I would recommend them for your vehicle repair every time there is a need.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very friendly and communicated very well. They went above and beyond to make sure my car was repaired to a high standard
Customer Service - 5.0/5.0 -
Customer service was excellent
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
My car looks great - I also appreciated the interior and exterior cleaning as an added touch.
Customer Service - 5.0/5.0 -
Andres was the most accommodating service provider I could have asked for. His attention to detail, flexibility and response were top tier. He gave thorough explanations and was incredibly knowledgeable/helpful during my repair. I will always remember his kindness.
Returned Clean
My Experience - 5.0/5.0 -
The service was amazing. We were kept updated daily and were able to call at anytime with questions. The car looks perfect, restored completely. Highly recommend the Caliber South Tryon location.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Buen servicio …. Gracias
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will recommend
Repair Quality - 5.0/5.0 -
NAOMI The receptionist was very courteous and helpful.I FELT VERY comfortable. I was then introduced to Justin who took very could care very knowledgeable and went above and beyond with his service.i am very happy with the job done and the service was above anything I expected. Thank you guys I am now one of your customers. Keep up the great and outstanding service Justin. Very satisfied customer. JANINE toomer
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Melvin kept me informed through the whole process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Id give a 100/10 if I could! Teams awesome!
Likely to Recommend - 5.0/5.0 -
Will recommend for sure.
Repair Quality - 5.0/5.0 -
Great customer service. Melvin kept me on the loop by sending me updates daily. I had a wonderful experience.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The process was easy and the workers were very friendly in explaining everything to me. Justin helped me and explained to me what was wrong with my car and broke down the cost of everything to make sure I understood what was going to happen from that moment on.
Likely to Recommend - 5.0/5.0 -
I didn't know who to go to when I needed my car fix and I am glad that I found Caliber and I will make sure to recommend them to others.
Repair Quality - 5.0/5.0 -
The repair was perfect. It looks brand new and they were able to color match the car perfectly so it didn't have to be two different colors
Customer Service - 5.0/5.0 -
Everyone was friendly and understanding. They helped me understand how the process was going to go.
Returned Clean
Likely to Recommend - 3.5/5.0 -
Car initially returned me with a nail in the tire, so it had to remain over the weekend until the tire could be replaced. A bird had pooped inside my car (backseat, driver’s side). Had to bring my car back because a small part was on back order that had to be repaired, and had also pointed out a couple other small things to address that were missed.
Repair Quality - 4.0/5.0 -
So far, final repairs, after bringing back for total repair completion, have been good
Customer Service - 5.0/5.0 -
Melvin kept me updated for the time my car was being serviced, and what additional things needed to be addressed