Caliber - Charlotte - Tyvola Rd

4.8 (1,413reviews)
96%
5605 Westpark Dr.,  Charlotte,  NC  28217

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction โ€“ itโ€™s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Volkswagen

Reviews (1,413)

Likely to Recommend

Repair Quality

Ethan was super helpful and made my car look better than it ever did I canโ€™t thank them enough!

Customer Service

Ethan kept me up to date the whole time and answered any questions I had

Returned Clean

My Experience

We were very satisfied with our repairs and will definitely return if we ever run into future issues

My Experience

Ethan was great and kept me updated of progress. He also took time to go over all that had been fixed when I picked it up.

Likely to Recommend

Repair Quality

Ethan was great.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Ethan was fantastic! His communication continually provided us updates on the status of the car. This is why we continue to use Caliber!!

Likely to Recommend

Repair Quality

Ethan was amazing!!!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

very satisfied

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Ethan did an excellent job!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Super nice , Fast response & good communication ๐Ÿ’–

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very good experience with your technician

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very great

Customer Service

I am really satisfied with the work we have a great team, thank you so much for the service you gave me, wowwwwwww 5 stars

My Experience

Amazing experience and communications. Great employee!!!

Likely to Recommend

Repair Quality

Your employee is behind a rock star and more of an MVP.

Customer Service

Returned Clean

My Experience

Good

Likely to Recommend

yes, great shop and great service.

Repair Quality

This store is amazing, from Ethan, the Tech manager, Rebecca , to the receiptionist, the staff are totally awesome.. I had to come back as the Sonar signal error code was not clear and one of the guy offered me water and all staff are so welcoming.. I had to do the credit card payment exchange credit card payment method and the credit showed up in my AMEX card just the next day. Amazing services and if we have any collison matter, this is the center we can go to alleviate the stress from the crash and collision.. Glad that my insurance picked Caliber of this branch.. Thank you for the survey...

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was great, polite, efficient

Likely to Recommend

Repair Quality

Courteous, lean, hard working. Totally satisfied

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Working with Ethan was a pleasure.