Caliber - Charlotte - Tyvola Rd

4.8 (1,416reviews)
96%
5605 Westpark Dr.,  Charlotte,  NC  28217

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Volkswagen

Reviews (1,416)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Quality of work is ok. However you have to fully inspect e details and make sure that the car is completed. They don't seem to have a process in place for this.

My Experience

Ethan was great

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Ethan was great! Very communicative throughout the whole process

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Ethan was great. Very helpful and transparent and on call.

My Experience

The staff were very helpful and couteous and really got the job done.

Likely to Recommend

Repair Quality

9 very satisfied

Customer Service

Very couteous and helpfull

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My car now has a rattle sound that I believe is from the exhaust system. I drove the car for 3 weeks after the accident before I brought it in for repair. Basically it wasn’t doing it before I brought it in for repairs.

My Experience

Ethan handled my claim with professionalism and great customer care. He made sure that my repairs were done correctly. I appreciated him replacing my car parts with the OM parts. I’m greatly satisfied with his communication about my car details and his work ethics. He deserves a raise for his exceptional service to customers. Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Ethan was absolutely amazing his communication skills and explanation of how the protocol will go was unbelievable! He is extremely professional and understands!!!

My Experience

Ethan was great, communication was frequent and service finished ahead of schedule

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean