Caliber - Charlotte - Tyvola Rd
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Ethan was great, communication was frequent and service finished ahead of schedule
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Multiple times i was asked to come and pick call then i could not pick and then i again have to drop back.
Customer Service - 0.5/5.0 -
Very poor service
Returned Clean
Likely to Recommend - 3.5/5.0 -
At this point, the quality of workmanship seems to be good, but the forgoing comments were unsatisfactory.
Repair Quality - 4.5/5.0 -
Repair quality appears to be good at this point.
Customer Service - 3.5/5.0 -
Sense our car was transferred to another location, we didn’t get much information on the progress of the repair
My Experience - 5.0/5.0 -
Rebecca was amazing and kept us well informed and gave all the information we needed.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Ethan and co were great! Thank you so much.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job and it was done in a timely manner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone did an amazing job and kept me informed and on the repairs
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ethan was very professional and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I left a review on your website, at least tried to
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
There are swirl marks and what looks like paint chips or body shop damage under the license plate area
Customer Service - 4.0/5.0 -
I was expecting a flawless repair at pickup since we were billed for one.
My Experience - 5.0/5.0 -
My car looks brand new. I appreciate even the wash and interior detailing as well.
My Experience - 5.0/5.0 -
Caliber Collision set proper expectations regarding the approximate time it would take to complete my vehicle repair. It took less than 3 weeks and my back door looks great. I also appreciate that my vehicle was vacuumed. When I picked up my vehicle I noticed it was very clean and neat. Thank you for the great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely will recommend this to my colleagues.
Repair Quality - 5.0/5.0 -
Ethan and his team were fantastic!! Thank you!! Happy Holidays :)
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They went above and beyond. All of the customer service and the details. They even detailed my car. They were very quick on top of it too and communicated everything. This was a better caliber experience than my last one even though it was good too. I would recommend this caliber to anyone and everyone. They made this process so much easier!
Likely to Recommend - 5.0/5.0 -
I would definitely recommend this specific shop to anyone I know. They did a wonderful job
Repair Quality - 5.0/5.0 -
This was a great experience! They kept me informed about my car and it was quickly addressed. I have gotten my car fixed before at another caliber collision in the past and while they did good this one went above and beyond I feel like. They even detailed my car at the end of it which was a welcome surprise!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone there is so kind and the customer service was perfect and they did an amazing job on fixing my car 10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ethan was informative, professional, and a pleasure to work with. Thank you!