Caliber - Charlotte - Tyvola Rd

4.8 (1,418reviews)
95%
5605 Westpark Dr.,  Charlotte,  NC  28217

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Volkswagen

Reviews (1,418)

Likely to Recommend

Definitely would refer to my family and friends

Repair Quality

May agent was a great advocate to ensure that all my issues were addressed and completed by a timely manner

Customer Service

Good customer service

Returned Clean

Likely to Recommend

Repair Quality

Good job, everything was good

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very satisfied with the work and service at Caliber Collision and detail by service advisor Rebecca Williamson.

My Experience

Looks like new

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Great team work! I will recommend the business shop.

Repair Quality

Great team work

Customer Service

Great customer service

Returned Clean

Likely to Recommend

Repair Quality

Repairs completed quickly. Car looks beautiful

Customer Service

Everyone was very courteous and knowledgeable

My Experience

Did a great job on the repair. Very pleased!

Likely to Recommend

Repair Quality

Customer Service

They did a good job

Returned Clean

Likely to Recommend

Repair Quality

Great customer service and appreciated the status updates via text

Customer Service

Great customer service and appreciated the status updates via text

My Experience

Everyone was very nice and we were treated very special. You guys took care of our car in a timely manner. You did a great job. Our car looks great. Thank you guys for your great service. Ola and David Willingham

Likely to Recommend

Yes I would recommend a friend.

Repair Quality

You guys did a great job. Thank you.

Customer Service

Everyone was very polite and helpful.

Likely to Recommend

Repair Quality

Work was great and on time as promised

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very happy with the work that was done on our car! Everyone was very friendly, yet professional.

Likely to Recommend

Repair Quality

Customer Service

The staff were very friendly and very professional. Answered all our questions and kept us updated!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Rebecca was great! Communicative and friendly.

Customer Service

My Experience

Props to Kevin as well! Make him a counter offer before he leaves. He is an asset!

Likely to Recommend

Repair Quality

Kevin was awesome to work with.

Customer Service

Kevin was awesome to work with.

Returned Clean

My Experience

Kev was professional & understanding. To the question, I’m not “completely satisfied” however my case is different since Kev explained the not fully attached look is normal with computer made parts