Caliber - Charlotte - Tyvola Rd

4.8 (1,418reviews)
96%
5605 Westpark Dr.,  Charlotte,  NC  28217

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Volkswagen

Reviews (1,418)

My Experience

Very friendly, polite and professional

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job!

My Experience

My Experience

My car was in your shop for four (4) weeks. After first week you constantly fed me with promises to deliver it i a couple of days. This resulted in significant inconvenience in my life and in disraption of my plans. Because of your constant false promises I missed two doctors appointments and had to repeatedly rent a car for two days. Shame!

Likely to Recommend

Repair Quality

My car was in your shop for four (4) weeks. After first week you constantly fed me with promises to deliver it in a couple of days. This resulted in significant inconvenience in my life and in disraption of my plans. Because of your constant false promises I missed two doctors appointments and had to repeatedly rent a car for two days. Shame!

Customer Service

My car was in your shop for four (4) weeks. After first week you constantly fed me with promises to deliver it i a couple of days. This resulted in significant inconvenience in my life and in disraption of my plans. Because of your constant false promises I missed two doctors appointments and had to repeatedly rent a car for two days. Shame!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a great job in a timely fashion. All employees were very professional.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Job well done. Clean and professional

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Returned Clean

My Experience

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Returned Clean

My Experience

We were very happy with the great service we received from Caliber Collision. Our service tech, Bill, was on top of everything & kept us informed as the repair work progressed, until completion. We could not be happier & would highly recommend the good folks at Caliber!

Likely to Recommend

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Customer Service

Likely to Recommend

The Rock Hill location was extremely helpful and responsive to my needs-- in the future, even if it takes longer, I would likely request for Rock Hill to do my repair as I believe most of the confusion came from miscommunication from the South Tryon location.

Repair Quality

I had to have my battery replaced after the repair was done but otherwise everything looked great.

Customer Service

Cody was quick and responsive when I called to resolve issues.

My Experience

The staff was extremely helpful and kind. Great job!

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My Experience

Likely to Recommend

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Returned Clean

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Returned Clean