Caliber - Charlotte - Tyvola Rd

4.8 (1,416reviews)
96%
5605 Westpark Dr.,  Charlotte,  NC  28217

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Volkswagen

Reviews (1,416)

My Experience

I thought they did a great job with my car and were very friendly and helpful.

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Repair Quality

Customer Service

Returned Clean

My Experience

Rita was awesome! She was very professional and informative. She kept me updated and make the process painless.

Likely to Recommend

Repair Quality

Rita was awesome, she made the process easy.

Customer Service

Excellent Customer service

My Experience

Everyone was very professional and friendly. My car was was fixed quicker than I thought it would be and it is as good as new. I would highly recommend them.

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Returned Clean

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My Experience

Very efficient and professional

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Returned Clean

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Returned Clean

My Experience

The team at Caliber was so helpful. I was talking with Jess about the issues I was having with the other party’s insurance company and she was able to help expedite the process with them. Ben, as well as Rita, provided me with updates about the status of the repairs. Everyone was polite and Ben and Jess were great to talk to. Thank you all again!

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My Experience

Caliber was amazing and Ben made the entire process a breeze!

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Repair Quality

The exterior of my car looks great. When I went back to CC to deliver the insurance check, Ben personally finsihed up the touch up work as promised. The interior of my car was spotless!

Customer Service

Great. I received text messages as well as phone calls from Ben to keep me updated on the progress of the work.

My Experience

Rita at Caliber was amazing. She got me through the entire process and kept me updated at all times. She was kind and patient with me. My car looks like nothing ever happened. I’m so happy with my experience. Thank you Rita!!!

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Repair Quality

Rita was excellent and kept me up to date throughout the whole process

Customer Service

Returned Clean

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Very satisfied. Great job

Repair Quality

Very satisfied. Great job

Customer Service

Very satisfied. Great job

Returned Clean

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I will definitely use Caliber if I ever need to have a body shop perform work. I highly recommend Rita and Jess! I work in customer service and I would love to have them as employees. Thank you again!!

Repair Quality

Customer Service

Everyone was AMAZING from Jess to Rita (the 2 people that I dealt with) were so friendly and kind. They took care of everything for me, even offered to call the rental company for me since I was at work to let them know the repair was taking longer than expected. Every update they gave me was timely and extremely professional and courteous.

Returned Clean

Likely to Recommend

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Customer Service

Returned Clean