Caliber - Charlotte - Tyvola Rd

4.8 (1,416reviews)
96%
5605 Westpark Dr.,  Charlotte,  NC  28217

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Volkswagen

Reviews (1,416)

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Returned Clean

My Experience

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My Experience

We would go no where else. My husband & I travel from Statesville to have our vehicles repaired no matter how small the job is. That is how much we trust Caliber Thank you Caliber 🙆

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Returned Clean

My Experience

Everyone was really sweet to me and they even saw I was out of wiper fluid and filled it for me! Great customer service!

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My Experience

I appreciate that the interior of the car was tidied up, and apparently vacuumed. I had the back seat folded down because we’re moving, and the seat was put back in the upright position with all the loose stuff that was behind the driver/passenger seats stuffed into the trunk. Also stuck in the trunk was a small plastic trash bag from the front seat of my car. Maybe a bit more common sense could have been used to not stick everything in the trunk. It was a minor inconvenience, and overall I had a pleasant experience with Caliber.

Likely to Recommend

Repair Quality

The repair looks like new.

Customer Service

The staff I talked to were very helpful.

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Returned Clean

My Experience

I’m 100% impressed with my repairs! Thank you so much! Thank you to everyone that took care of my car and my needs. If I ever need any body work done to my car again I will be coming back to Caliber Collision!

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Everyone I talked with and met we’re always professional and curiosity to me

Returned Clean

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Customer Service

some confusion on real time completion and text notification

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10! Awesome service!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I never expected to feel good about spending money on a car repair but That is only a testament to the top notch team at the Westpark Dr location. My service advisor, Benjamin Elledge went over my car, told me what repairs were needed and gave me a true estimate of cost. He was professional, knowledgeable and allayed any concerns about using a company I was unfamiliar with. Just commendable all around and exemplary customer service--he and Chris delivered my car to me without hesitation! I could not ask for a better experience and would whole heartedly recommend this particular team to anyone who asks.

My Experience

Great job.