Caliber - Charlotte - Tyvola Rd

4.8 (1,418reviews)
95%
5605 Westpark Dr.,  Charlotte,  NC  28217

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Volkswagen

Reviews (1,418)

My Experience

Likely to Recommend

Repair Quality

Rebecca was excellent in her communication. While we experienced some delays, the reasons were well-communicated. The final repairs look excellent. Thank you!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very smooth process. Caliber Collision worked directly with my insurance and informed me on the progress of the repair every few days.

Customer Service

My Experience

The service was excellent and thank for the update.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They worked quickly and I was satisfied with the way my repairs look!

Customer Service

They kept me updated and responded when I texted them with questions!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great experience

Likely to Recommend

Great service

Repair Quality

Great service

Customer Service

Great service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

All good. And good experience. I really want to say thank you Delivery experience was really good. Someone came to deliver on sat though it was a holiday for them

Likely to Recommend

Repair Quality

The job wasn’t done properly

Customer Service

Returned Clean

My Experience

This location did an excellent job. They always answered the phone. They kept me up to date and are friendly every visit. they were patient with me throughout the process and finished flawlessly in a very reasonable time. Highly recommend this team in the event your car needs some TLC.

Likely to Recommend

Repair Quality

Excellent work by the squad.

Customer Service

Rebecca and the team did a great job!

Returned Clean

Likely to Recommend

Repair Quality

Agent was nice, respectful, and answered all of my questions, which are not always easy! Fantastic experience

Customer Service

Returned Clean

My Experience

Excellent experience! Made getting a rental car and picking up my fixed car super easy and it looks brand new. Shout out to Kevin and Diego at Caliber Westpark! Thank you!

Likely to Recommend

Repair Quality

Great experience with Caliber! Kevin and the team made the rental car pick up and drop off painless and did great work on my car. They provided regular updates and had the car ready on the original schedule they provided. Many thanks!

Customer Service

Great experience with the whole Caliber team. Worked with Kevin and Diego.

Returned Clean

Likely to Recommend

Repair Quality

Great service!

Customer Service

My Experience

Repair made my car look almost brand new. Very high quality work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean