Caliber - Charlotte - University

4.8 (3,128reviews)
96%
8520 Hankins Rd,  Charlotte,  NC  28269

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,128)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Awesome timely job as always. Thanks

Customer Service

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Repair Quality

Customer Service

Very pleased with your service,Jason my. Server was kind and always kept me updated on my vehicle,Thanks for the service,would recommend

My Experience

customer service is excellent; Jason kept me appraised of what was happening all along the way; my vehicle looks great - INSIDE and out; I appreciate Caliber Collision taking such great care of me and my vehicle during the entire repair process ~ thank you!

Likely to Recommend

Wonderful work on my vehicle ~ I appreciate it very much!

Repair Quality

The repair looked great; my experience was excellent; great customer service from everyone; Jason was terrific, keeping me informed each step along the way in the process!

Customer Service

Excellent customer service from everyone.

Returned Clean

Likely to Recommend

Repair Quality

My daughter is currently driving my vehicle so I’ve only seen a video of the repairs but from what I could tell it looked great. One thing I really liked was the continuous communication keeping me updated! That was awesome! Thank you!

Customer Service

Returned Clean

My Experience

How that they were so nice to me and they kept me informed on my car progress

Likely to Recommend

Repair Quality

They kept me informed on how the car was coming along

Customer Service

Likely to Recommend

Repair Quality

Zac was extremely helpful and communicative throughout my entire time working with him. I feel like he went above and beyond in the care for my car. Thank you so much for all of your help Zac!

Customer Service

Zac was extremely helpful and communicative throughout my entire time working with him. I feel like he went above and beyond in the care for my car. Thank you so much for all of your help Zac!

My Experience

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Service was fast!! Jason finished 5 days early!! Repairs are seamless.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Zac and Carmela and all the team were so professional, and customer service oriented. The car looks like new. We will continue to highly recommend Caliber Collision.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jason Pierce was an excellent rep of your company. He kept me updated every step of the way. Not only did I receive emails, he also called. He advised in advance what I should expect and the complexity of the job. I was totally satisfied with my total experience at Calibar.

My Experience

They did a great job much thanks. Cindy u r tthe greatest

My Experience

Likely to Recommend

Repair Quality

Very professional. Quality work. Communication excellent.

Customer Service

More than I expected. Far beyond to give me the best service. Flawless work. Answered all my questions. Won my trust and kept me up to date each step of the way.

My Experience

Thank you Jason

Likely to Recommend

Repair Quality

big TQ

Customer Service

Returned Clean

My Experience

My Experience

Absolutely

Likely to Recommend

Because I would

Repair Quality

Excellent work good people

Customer Service

Excellent work good people

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Zac did an amazing job easing my concerns and answering all of my questions.

Customer Service