Caliber - Charlotte - University
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
love the professionalism , aside from the receptionist being rude, everyone else was on point , especially ZAC
Repair Quality - 5.0/5.0 -
Zac made my experience great!
Customer Service - 2.5/5.0 -
Carmela / receptionist, was not the nicest, had poor communication skills , unorganized
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Zac Lewis was my case handler and he did a fantastic job on keeping me informed on my car repair. The staff as a whole was very welcoming, helpful and informative. The woman at the front desk was amazing! She made my check in/check out experience a smooth transition.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks to Zac and whole team at Caliber. Amazing job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciated the way Zack took care of me! Hopefully I won't need to be back, but if the time ever arises...I would definitely come back
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Zack as well as all others in the office were very professional and on their job. If I ever need cast service again, I'm going back there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was perfect, Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very Productive Team Great job guys 👍🫡👌
My Experience - 5.0/5.0 -
Everything was great from communication to quality of work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate your professional work, attention to detail and your timely updates. 100% satisfied, thank you.
Likely to Recommend - 5.0/5.0 -
2 repairs in 5 years, different vehicles, same great service
Repair Quality - 5.0/5.0 -
Great care first the repair, kept me up to date about the status of the car. Delivered ahead of schedule.
Customer Service - 5.0/5.0 -
Fantastic service, thanks Zach.
My Experience - 5.0/5.0 -
Great Customer Service and Repair...thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very pleased with the customer service and the quality of the repairs done on my vehicle. I really could not tell that my vehicle had damage.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication! Zac Made the whole process easy. Nice to be able to leave the rental and pick up my car, same spot. They cleaned out my car. That was a surprise and appreciated it. Overalll great experience.
My Experience - 5.0/5.0 -
Excellent work. Thank you Zac !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Zac did an amazing job. He kept me in the loop the entire time and if there were changes he informed me immediately. I would recommend this location to anyone that needs car repairs.