Caliber - Charlotte - University
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Up to date info on progress a plus
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
My horn sounds differently
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My back door window now is all greasy though and it’s sticking when it rolled down ....... Also there are white marks around the fender of the tire and green specs on the lower part of the body of the frame I will be bringing it back
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent from the beginning to the end and sweet repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sweet repair
Customer Service - 5.0/5.0 -
Excellent from beginning to end
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Left back bumper is not symmetrical with right back bumper
Customer Service - 4.5/5.0 -
Kyle was good, front desk lady could have been friendlier.
Returned Clean
My Experience - 5.0/5.0 -
I was happy with the job done on my car and the associates had great personality.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Thank you Kyle
Repair Quality - 5.0/5.0 -
Kyle was awesome to deal with
Customer Service - 5.0/5.0 -
Communication from Kyle was great. Because of Kyle I will recommend Caliber to others. Upon check in, Erica made me feel like an inconvenience. Insurance company made appointment for the next morning and I was dropping car off the night before. Because Erica didn’t see an appt for me that evening, she challenged why I was there, made me uncomfortable. I explained to her the insurance company said I could drop off the night before. She replied, they wouldn’t have done that, that’s not how this works. I said, I apologize for inconveniencing you, but I’m not making it up.
Returned Clean
My Experience - 5.0/5.0 -
I was totally satisfied with my experience from start to finish. Everyone was very nice and helpful. Even delivered my car to me which was very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I would gladly recommend you to friends GREAT JOB.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff were very friendly and the repairs were excellent and the turn around time was short definitely a job well done