Caliber - Charlotte - University
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am please how quickly and throughout the process you stayed in touch with your customers
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Kyle was very professional and helpful throughout the entire process. The work done on my Civic was phenomenal, looked like I just drove it off the lot. The only concern was the rear paint transfer damage was $576.00 to fix. That part was not replaced but sanded and buffed. I could of had my whole car repainted for $700.00. Other than that I was very pleased with the workmanship and professional of the office staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Prompt and fast service they kept me in the loop and they were finished before they even said they were going to finish so that was fast I was very satisfied and happy with their services
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great body work...can't tell that son's car was ever damaged. Customer service experience = top rated. Enjoyed my converstaions and a few laughs with Erica and Erin. Would highly recommend this repair shop!
My Experience - 5.0/5.0 -
Very pleasurable experience. Staff is very knowledgeable of accident mechanisms and repair processes. Having the rental car company on site is a bonus. Turn around time was impressive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs came out great! My bumper looks brand new!
Customer Service - 5.0/5.0 -
Erin was amazing as a supportive liaison for Calliber as well as informed of the processes that take place on order for me to understand f the timeline for repairs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were professional and keep me updated on status
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My trunk was filled with white dust follicles The roof of my car still does not look correct Piece of my hood lining hanging out and when I asked about it manager said we did not even open your hood but then states oh yeah we did have to open it to unplug your battery, wow go figure I see Why caliber collision and geico are together both companies are unprofessional. I will be taking my business elsewhere at the end of the year. So my response to both companies is............thanks but NO THANKS