Caliber - Charlotte - University
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
It looks like it never happened Yes I'm satisfied they even washed my car which it really needed it especially on the inside and the work looks good Yes I'm satisfied and I'll probably use them again if I have another accident thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
⭐⭐⭐⭐⭐ I cannot say enough wonderful things about my experience with Caliber Collision! From start to finish, the entire team was professional, kind, and truly cared about making sure my truck was repaired the right way. A special thank you goes to Adam, the manager, who went above and beyond throughout the entire process. He kept me informed every step of the way, answered every question with patience, and made sure my truck was returned looking absolutely amazing. His attention to detail, honesty, and genuine concern for his customers are exactly what exceptional customer service should look like. After everything was completed, my truck looked fantastic, and I left with complete confidence in the quality of the repairs. It's not often you find a business that combines outstanding workmanship with such compassionate, customer-focused service. If you're looking for a collision repair shop you can truly trust, I wholeheartedly recommend Caliber Collision. Thank you, Adam, and the entire team, for taking such incredible care of me and making what could have been a stressful experience so easy. You have definitely earned a lifelong customer!
Repair Quality - 5.0/5.0 -
⭐⭐⭐⭐⭐ I cannot say enough wonderful things about my experience with Caliber Collision! From start to finish, the entire team was professional, kind, and truly cared about making sure my truck was repaired the right way. A special thank you goes to Adam, the manager, who went above and beyond throughout the entire process. He kept me informed every step of the way, answered every question with patience, and made sure my truck was returned looking absolutely amazing. His attention to detail, honesty, and genuine concern for his customers are exactly what exceptional customer service should look like. After everything was completed, my truck looked fantastic, and I left with complete confidence in the quality of the repairs. It's not often you find a business that combines outstanding workmanship with such compassionate, customer-focused service. If you're looking for a collision repair shop you can truly trust, I wholeheartedly recommend Caliber Collision. Thank you, Adam, and the entire team, for taking such incredible care of me and making what could have been a stressful experience so easy. You have definitely earned a lifelong customer!
Customer Service - 5.0/5.0 -
⭐⭐⭐⭐⭐ I cannot say enough wonderful things about my experience with Caliber Collision! From start to finish, the entire team was professional, kind, and truly cared about making sure my truck was repaired the right way. A special thank you goes to Adam, the manager, who went above and beyond throughout the entire process. He kept me informed every step of the way, answered every question with patience, and made sure my truck was returned looking absolutely amazing. His attention to detail, honesty, and genuine concern for his customers are exactly what exceptional customer service should look like. After everything was completed, my truck looked fantastic, and I left with complete confidence in the quality of the repairs. It's not often you find a business that combines outstanding workmanship with such compassionate, customer-focused service. If you're looking for a collision repair shop you can truly trust, I wholeheartedly recommend Caliber Collision. Thank you, Adam, and the entire team, for taking such incredible care of me and making what could have been a stressful experience so easy. You have definitely earned a lifelong customer!
My Experience - 5.0/5.0 -
Zac was great at giving me updates on the repairs for my vehicle and my vehicle was repaired in a timely manner
Likely to Recommend - 5.0/5.0 -
absolutely
Repair Quality - 5.0/5.0 -
I highly recommend Caliber Collision for all car repairs!!! They went above and beyond from start to finish on my car. They sent me messages informing me each step that was taken during the whole process!!! I GIVE A BIG SHOUT OUT to ADAM JONES for all of his help during the process and also to Jason was a big help also!!! Thank you all soooo much!!!
Customer Service - 5.0/5.0 -
ABSOLUTELY the BEST ever.
Returned Clean
My Experience - 5.0/5.0 -
So far every thing looks good and sound good on the car
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Beautiful Job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I felt so cared for during this process. I was very upset when I crashed my car. And from the moment I was connected to Caliber Collision, my car and I were taken care of and repaired. I am so grateful for such a positive experience during a challenging time!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks beautiful! And the customer service and support I received was outstanding! Crashing my car was not fun, yet the care given to me throughout the process of repair was wonderful!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks great, and the car wash is greatly appreciated. Thanks!!
My Experience - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and returned my car very quickly!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Carmella, Jason and the crew gave us professional and courteous customer service. My vehicle looks great, and I am pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jason was very helpful throughout the whole process keeping me up to date on repairs as well as the completion date. He showed courtesy & professionalism great experience .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you Cynthia for keeping me updated through out my whole repair process. I am so satisfied with my results.