Caliber - Matthews
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Timeliness
My Experience - 5.0/5.0 -
Lucas did an excellent job keeping the informed about the status of my cars repairs. He also took the time to explain the complicated bill. I enjoyed working with him. You need more employees like him. Sincerely, William Brady
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Lucas was extremely helpful and knowledgeable in a very stressful situation. Thank you for all of your assistance!
My Experience - 5.0/5.0 -
Everything was great
My Experience - 5.0/5.0 -
The staff kept well informed as to the problems of the repairs. I was very impressed with Lucas and Patty. I would recommend your store to any one needing a repair. Thank you for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Patty and Lucas were excellent. The car looks great
Returned Clean
My Experience - 5.0/5.0 -
Everyone was great. Shane was phenomenal - explained everything thoroughly and understandable terms. Was kind, patient, and really a great example of fantastic customer service. That type of communication sets this shop above any others. Thank you for caring about your customers!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kept me updated with everything going on did a great job communicating and car looks great.
My Experience - 5.0/5.0 -
I think you guys did an amazing job!!! You made it so easy for me also made it easy for me to get a rental while my car was in the shop. I absolutely loved the communication with Texting keeping me updated all the time. It was extremely helpful! And the work done was fabulous and turn around time was quick! Thank you so much again I’m glad I came to the Caliber Collisions in Matthews! :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision has great & professional people, especially Lucas. He was very patient and informed us about the process. I highly recommend them.
My Experience - 5.0/5.0 -
Love how you gave me details on the progress of you working on my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job completed early. Great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Proud as an Allstate employee that has to assign customers to your shop!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciated the frequent updates and friendly exchange.