Caliber - Charlotte - University

4.8 (3,121reviews)
96%
8520 Hankins Rd,  Charlotte,  NC  28269

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,121)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Beautiful Job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I felt so cared for during this process. I was very upset when I crashed my car. And from the moment I was connected to Caliber Collision, my car and I were taken care of and repaired. I am so grateful for such a positive experience during a challenging time!

Likely to Recommend

Repair Quality

My car looks beautiful! And the customer service and support I received was outstanding! Crashing my car was not fun, yet the care given to me throughout the process of repair was wonderful!

Customer Service

My Experience

My car looks great, and the car wash is greatly appreciated. Thanks!!

My Experience

Great

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service and returned my car very quickly!

Customer Service

Returned Clean

My Experience

Carmella, Jason and the crew gave us professional and courteous customer service. My vehicle looks great, and I am pleased.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jason was very helpful throughout the whole process keeping me up to date on repairs as well as the completion date. He showed courtesy & professionalism great experience .

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Thank you Cynthia for keeping me updated through out my whole repair process. I am so satisfied with my results.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Translated from Spanish by Carwise
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My Experience

Likely to Recommend

Repair Quality

Mucho tyiempo para la entrega de mi carro

Customer Service

muy bien

Likely to Recommend

Happy with the customer service but not happy with the work

Repair Quality

There is part of my bumper that is sticking out I am not happy with it.

Customer Service

Customer service was top tier

My Experience

Zac and the crew did an exceptional job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My check engine light was on and the reason why is not believable

Customer Service

Returned Clean

Likely to Recommend

Will recommend without hesitation!

Repair Quality

This is by far the BEST collision shop and location in Charlotte!

Customer Service

Love the communication and updates during the repair period.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Everyone was very helpful especially Ms Cindy, she’s the absolute best person very supportive.