Caliber - Charlotte - University
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already did
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The people were very professional! And had my car repaired in a timely manner! Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your service technicians did remarkable work and I give my thanks to them for all they did.
Customer Service - 5.0/5.0 -
My satisfaction is tremendous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Zac and the overall staff did an amazing job in bringing my Malibu back to life after my accident. Zac did an amazing job in communicating updates on my car and any delay in parts. Of course at the time of pick up they had my car clean and ready to go for a smooth process for pick up. Thank you and very appreciated for the outstanding customer service!
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
I liked the communication. You were also on time and my car looks great.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I left feeling very sastified and amazed with how quick they were able to get me in and out. The staff was very friendly and kind to me. I worked with Jason and the front desk lady was very attentive to me and getting me a ride home after my initial drop off. Overall 10/10!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work! Cindy was great to work with and did a great job keeping me posted. As a bonus, my truck was ready two days early. Great experience all around.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From check in to check out everything was great! Cindy kept me informed on the progress and actually finished a few days early.
Customer Service - 5.0/5.0 -
Great work!
My Experience - 5.0/5.0 -
The staff kept me informed on each step of the repairs. It is rare to get this degree of communication from today's businesses. The repairs were completed earlier than expected and were done right.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber collision did a wonderful job on my vehicle. The process was very smooth and without issue. I literally had my accident on a Sunday afternoon and was able to drop my car off the very next morning to begin repairs. The rental process was great as well. Jason provided me updates on a daily basis so I knew where my car was in the repair process the entire time. He was very nice and great to work with. My life did not skip a beat during this loss so I am happy. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing job on my car and worked quickly and efficiently also gave constant and useful updates. 5 stars
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Zac kept me informed of car repairs very knowledgeable during process f try I’m start to finish
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Zac was really professional he went above expectations