Caliber - Charlotte - Uptown
1429 S. Mint St,
Charlotte,
NC
28203
USA
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, seamless communication, and repairs completed ahead of schedule. Many highlight the friendly, professional, and knowledgeable staff who made stressful situations feel manageable. Repairs are frequently described as flawless, with vehicles returned looking brand new, often with a complimentary interior and exterior cleaning that exceeded expectations. Proactive text and phone updates kept customers informed throughout the process, eliminating the need to follow up. A small number of customers noted areas for improvement, including occasional delays without explanation, minor repair oversights, and isolated communication gaps - all shared directly from their feedback.
Select to learn more
Service Quality
"Car still has glass in it and is moving around. Still cant open sunroof nicely. Job was not a full ..."
Read more
"When I received my repaired vehicle, you could never tell that it had been involved in any collision whatsoever. The paint matched perfectly, and my vehicle ..."
Read more
"... not have been checked. The most serious issue was bolt missing from a brake caliper as well as one that was not tightened. My vehicle was returned unsafe and could not be ..."
Read more
"Absolutely could not be happier. Full, honest, upfront communication, fast turnaround. Way above expectations."
"... experienced better customer service! The staff here was immaculate with their commitment to excellence when communicating. The repairs being completed before the expected ..."
Read more
"It was only 2 weeks to be fixed and I was expecting at least another week so it was so speedy"
"The car ready date was pushed back several times"
"... they estimated the car would be finished. They even finished way ahead of schedule which was nice! It was supposed to be in there for 3 weeks but it ..."
Read more
"... Caliber. Despite two alignments, the alignment is off. After waiting 6 weeks for Caliber to complete, I have bring it back to fix what should have been ..."
Read more
"I received frequent updates. Communication is excellent many businesses should take lessons from this business"
"We received messages that the date was moved, but there was no explanation"
"... completed a few days ahead of schedule. The staff was very professional and provided great communication throughout the process."
Read more
"Front desk staff was awesome, advisor was not very communicative and not concerned when I told him blood was left in my vehicle"
"Incredible. I wish every mechanic was as thoughtful and communicative as they were."
Cecil
(Nissan owner)
reviewed 8/25/26
My Experience - 5.0/5.0 -
On time knowledgeable professional true to their word, the price was very reasonable, yes l would recommend them to anyone. I know they are good.
SHARE
Brent
(Subaru owner)
reviewed 8/24/26
My Experience - 5.0/5.0 -
Customer service, updates and responsiveness were terrific. Much appreciated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Dawson
(Subaru owner)
reviewed 8/24/26
My Experience - 5.0/5.0 -
Car looks great I’m very appreciative
SHARE
Cedric
(Hyundai owner)
reviewed 8/24/26
My Experience - 5.0/5.0 -
Great customer service! Everyone was great in assisting.
SHARE
Marissa
(Honda owner)
reviewed 8/24/26
My Experience - 5.0/5.0 -
No worries from me at all. Got my car done in no time and excellent customer service.
Likely to Recommend - 5.0/5.0 -
Absolutely.
Repair Quality - 5.0/5.0 -
Fantastic job!
Customer Service - 5.0/5.0 -
Very trustworthy people!
Returned Clean
Jalen
(Chevrolet owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Andrea
(Mazda owner)
reviewed 8/24/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Sierra
(Honda owner)
reviewed 8/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Alex
(Lexus owner)
reviewed 8/21/26
My Experience - 5.0/5.0 -
Fantastic service. John is AMAZING! 10/10 recommend.
SHARE
Michelle
(Honda owner)
reviewed 8/20/26
My Experience - 5.0/5.0 -
Great spot and John was very helpful, nice and direct. I appreciate all the help! Would recommend
SHARE
Webb
(Volvo owner)
reviewed 8/20/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
David
(BMW owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Blake
(Mazda owner)
reviewed 8/20/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Elizabeth
(Toyota owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Linda is the best!
Edwin
(GMC owner)
reviewed 8/19/26
My Experience - 5.0/5.0 -
Lo atienden muy perfectamente
SHARE
Mark
(Honda owner)
reviewed 8/18/26
My Experience - 5.0/5.0 -
Excellent communication and service!
SHARE
Josh
(Chevrolet owner)
reviewed 8/17/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks good, car was clean and she looks brand new. Would def recommend to my friends and family
Customer Service - 5.0/5.0
Returned Clean
Colin
(Mazda owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Karina
(Chevrolet owner)
reviewed 8/17/26