Caliber - Charlotte - Uptown
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Extremely friendly, understanding and attentive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Linda was super helpful and provided excellent customer service. She kept me informed at every step of the process.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would highly recommend to a friend or colleague.
Repair Quality - 5.0/5.0 -
The folks at Caliber did a great job replacing the door of our Jeep Cherokee after it was involved in an accident.
Customer Service - 5.0/5.0 -
The staff kept in touch with us during the repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
John was great with the pick-up process and letting me know ahead of time when my car would be ready. The repairs were also done ahead of schedule which was great. The process overall, was easy. One note, the process to ensure my appointment was confirmed through my insurance (progressive) was disjointed. I scheduled the drop off through a link sent via text which was ultimately not connected with my insurance claim. Having a more streamlined process with my insurance claim would have made my experience better overall
Returned Clean
My Experience - 5.0/5.0 -
John was a pleasure to work with and I had no complaints the entire process. Ever step was clearly communicated and they answered every question I had.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was an absolute pleasure working with John. He was open and honest the entire project and helped walk me though the process as it was my first time.
Customer Service - 5.0/5.0 -
Fantastic, no complaints
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was very smooth from start to finish. The repairs look great and the team at Caliber Collision was very kind and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything looks great on my car. Bishop did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent people to work with. Quality of work is fantastic
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
Very good customer service from all the people I dealt with. They kept me informed during the process. The repairs were done quickly and professionally. I will pass along your name to all my friends. Thank you
Likely to Recommend - 5.0/5.0 -
Did a great job. Would highly recommend
Repair Quality - 5.0/5.0 -
Your staff did a great job getting me in and expediting the repair
Customer Service - 5.0/5.0 -
Your staff was in constant contact and kept me updated on the complete process