Caliber - Charlotte - Uptown
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
John O my tech point of contact was great. I also appreciated the texting updates with the links. I'm also super grateful that the repairs were finished earlier than anticipated! And also the fact that you guys take the rental car back for me was huge. The only thing I would have liked even more is instead of just having access to the summary of damage and repairs. It would have been nice to see photos and have a little bit more itemized information along the way so I wasn't in the dark on what was going on with my vehicle. I did get a long breakdown with John when I picked it up but at that point the work had already been done so it would have just been nice to know kind of along the way. Very pleased overall!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great from communication to service. John O was very helpful and a joy to work with.
Customer Service - 5.0/5.0 -
John O and the Office Admin were wonderful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was handled with care start to finish and was actually days ahead of schedule. Fantastic experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Joe and his team repaired my car after I was hit in a car accident. They were able to repair it sooner than expected and went above & beyond to clean it as well, which was an incredible help during an overwhelming time. Joe was incredibly kind and clear in his communication. 10/10⭐️Thank you!
Likely to Recommend - 5.0/5.0 -
10/10 The work was quick, but also thorough. My car looks amazing
Repair Quality - 5.0/5.0 -
My car was repaired sooner than expected. Joe and his team kept me updated and did an amazing job! They even cleaned it, which was a wonderful surprise after such a terrible time
Customer Service - 5.0/5.0 -
Everyone was kind & communication was clear
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Linda was fantastic excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The front desk lady was extremely nice and John was very great, he communicated with me through out the whole process and my car is back to brand new! Lol
Likely to Recommend - 5.0/5.0 -
I would definitely recommend my family and friends.
Repair Quality - 5.0/5.0 -
John was excellent, he communicated with me every step of the way. No matter the problem John made sure it got done in a timely manner.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Linda and team were great. Very smooth process from initial quote through completion. And Hannah helped me out when I ran into a rental car issue as well.
My Experience - 5.0/5.0 -
Linda is the best - from start to finish she took great care of me, kept me informed throughout the process and made me smile every time I spoke with her. The team did a great job - my car looks brand new!