Caliber - Charlotte - Uptown
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Linda was fantastic excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The front desk lady was extremely nice and John was very great, he communicated with me through out the whole process and my car is back to brand new! Lol
Likely to Recommend - 5.0/5.0 -
I would definitely recommend my family and friends.
Repair Quality - 5.0/5.0 -
John was excellent, he communicated with me every step of the way. No matter the problem John made sure it got done in a timely manner.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Linda and team were great. Very smooth process from initial quote through completion. And Hannah helped me out when I ran into a rental car issue as well.
My Experience - 5.0/5.0 -
Linda is the best - from start to finish she took great care of me, kept me informed throughout the process and made me smile every time I spoke with her. The team did a great job - my car looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Love the service and keeping in contact thru out the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
So friendly and awesome!!
Returned Clean
My Experience - 0.0/5.0 -
The work is not completed yet
My Experience - 5.0/5.0 -
Amazing work! My car was spotless ! They Delivered my car before the due date, I couldn’t be much happier! Highly recommend them, and their kind? What a plus.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
This had to have been one of the best experiences with an auto body shop I’ve ever had. Although the circumstances were less than ideal, I felt very calm and at ease knowing that my car was getting worked on and was updated every step of the way via text. Linda was amazing and needs a raise for how many times she was in contact with me. If she does that for every person, that’s incredible. Amazing customer service, would 100% recommend this place to anyone needing it.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The expected completion time flew by, car looks as good as new too
Customer Service - 5.0/5.0 -
John was a super nice guy to work with
Returned Clean
My Experience - 5.0/5.0 -
They did a beautiful job on my car. Not only were they courteous, professional, and friendly, they had my car completed over a week earlier than expected! Great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great quality, and I especially appreciate John's willingness to be flexible with my schedule.
Customer Service - 5.0/5.0 -
Outstanding. John and the receptionist (Hannah?) were wonderful and efficient nu phone and in person.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Linda W. and co. at the Mint St. location were incredibly welcoming, kind, knowledgeable and communicative. I received a text or a phone call every day letting me know where they were in the process with my vehicle and the entire process was stress free and seamless for me. Cannot recommend highly enough!
Customer Service - 5.0/5.0 -
Incredible. I wish every mechanic was as thoughtful and communicative as they were.
My Experience - 5.0/5.0 -
The team there was great, very friendly and kept me updated while my car was being worked on. Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very helpful and friendly. Great service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Linda was great. She kept me updated throughout this entire process. Her kindness and professionalism is appreciated. I will not hesitate to recommend your service. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Bishop, Linda, the repair crew, and the car detailing are an amazing team. My car looks great, they found scratches and cracks that I didn’t find. The repair was easy and they communicated well with me via phone and text.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My front bumper was repaired after someone backed into me. The team examined the whole bumper and grill and found more imperfections than I did. They fixed it all and the pain job is impeccable. The automated text service let me know where my car was in the process and how much it would be. The customer service is great. This is my second time with them, and thus far, I haven’t been let down!