Caliber - Charlottesville - North
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
George was a great process manager. He is personable and professional. He kept me informed throughout the process and ensured a great product was delivered on schedule. Thanks, George!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work and quick turnaround
My Experience - 0.0/5.0 -
The repair was fine but the engine compartment was filthy - looks like it was parked under a pine tree in a dusty road
Likely to Recommend - 3.5/5.0 -
Did a good job on the outside But I was disappointed when I Opened the hood and saw the Engine compartment
Repair Quality - 4.5/5.0 -
Repair seems to be ok But the engine compartment was/is a “mess” of pine needles and dust. Much dirtier than when I brought it to be repaired
Customer Service - 4.5/5.0 -
People were very helpful and understanding I did not notice the engine compartment until I dropped the car off for an oil change
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff extremely friendly and welcoming. From the time you walk in and are greeted by Melissa’s big smile, to when your advisor comes out to introduce themselves to you, they all make you feel comfortable; even the technicians you may encounter along the way. This was my third time using this same location and the first two times, George was my advisor and was so kind and knowledgeable; he laughed at my jokes. Lol This last time, I had Lenny. He’s a nice guy as well with a hilarious sense of humor. Their repair work has been excellent so far, so overall, these guys are outstanding! 10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
George was the best. Thank you!
Customer Service - 5.0/5.0 -
Very kind and helpful!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Amazing experience, the best and fastest turn around I’ve ever experienced after an accident! They keep you updated and the service is great! A+++
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome work. Looks brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You went far beyond my expectations by not only fixing the damages perfectly but cleaning up bits and pieces here and there and then returning the car to me spotlessly, inside and out!!! George and Lennie were great and Melissa is the absolute best contact with the public!!! Many thanks!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All people were courteous and professional. I would go nowhere else for a car repair. They went far beyond what expected, and returned my car to me more spotless than the day I bought it!