Caliber - Charlottesville - North
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Timely and frequent communication and friendly service! Job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication through the entire process. Car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Drove to Richmond Saturday. Car did fine. Job looks great. I'm happy with your work. Thanks a lot!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The back hatch struts stick/dont rise up smoothly like they used to before. It’s not a huge deal but its awkward and disappointing.
My Experience - 5.0/5.0 -
I’m extremely pleased with the work and customer service I received at Caliber. Everyone was friendly and communicative, and the work done is flawless. I will definitely be recommending to friends and will return in the future if needed. Thank you!
Likely to Recommend - 2.5/5.0 -
Really depends on outcome of my meeting on July 23rd.
Repair Quality - 1.0/5.0 -
Friendly staff and service. However end result for my truck is subpar. Windshield installed is poor quality. Partial replacement of bed cover that does not color match. Seat belt height adjusters are no longer functioning and scratched up. Roof that was replaced looks like it got a good paint job. However gaskets that run the length of the roof are not sitting in the grooves as needed and would have expected new rubber gaskets with the roof replacement. Meeting with USAA field rep and Caliber team on Tuesday July 22 to see check on addressing the findings.
Customer Service - 3.5/5.0 -
Good communication and friendly staff in person and on phone.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks perfect and best customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mr Lindsay and Melissa are excellent. I am very happy with my car
Customer Service - 5.0/5.0 -
Mr Lindsay and Melissa are great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very smooth operation from start to finish. My estimater was very thorough and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job fast service
Customer Service - 5.0/5.0 -
Everyone very professional and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice work