Caliber - Charlottesville - North
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone I came into contact with was extremely professional, knowledgeable, and friendly. I went to a new location in Charlottesville and it was clean, organized, and they completed my service quickly and perfectly. I will definitely recommend Caliber Collision!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Not only is the work done to perfection, but the staff was so helpful when I needed to provide photos for my Insurance Company.
Repair Quality - 5.0/5.0 -
Outstanding Customer Service. Everyone was so kind and compassionate, and the quality of work was perfect !
Customer Service - 5.0/5.0 -
I’d give Caliber Collision a 20 if I could. The customer service is simply outstanding.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They fix my car like it was new
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Finished on time Can't tell where damage was.
Customer Service - 5.0/5.0 -
We were kept informed of progress
My Experience - 5.0/5.0 -
Amazing work! Very friendly and professional. I was able to be included every step of the way. They went above and beyond!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
The repairs are not complete. There are still dents on the doors and I am irritated that another visit is necessary.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were professional, efficient and did a great job!!
Customer Service - 5.0/5.0 -
Not much interaction but very pleasant experience.
Likely to Recommend - 0.5/5.0 -
I feel like I jumped through too many hoops and overpaid due a service that was not well done. It was definitely a rushed job on account that the issues I found before I left the parking lot were so elementary that you’d have had to ignore your job to do that
Repair Quality - 1.0/5.0 -
While they did fix the most glaringly obvious issues no steps were taken to analyze the machine as a whole
Customer Service - 2.0/5.0 -
Great in the beginning, but upon being approached about lack of QA on product and a multitude of other ongoing issues I began to receive nasty attitudes, unnecessary back talk, blame passing, and the run around
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Missing belly pan on drivers side/ drivers wheel well under Linder/ splash guard after front bumper replacement.. adviser hasn’t sent supplemental claim for over looked damaged passenger side bumper
Customer Service - 4.0/5.0 -
Decent but inaccurate repair deadline and wrong info givin to my insurance about my supplement claim
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very courteous, professional and concerned about my satisfaction. Kept me informed daily to keep me abreast on where they were on the progress of my car. Repaired my vehicle in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
George did a great job keeping us updated
My Experience - 5.0/5.0 -
Great services all around