Caliber - Chaska

4.9 (3,496reviews)

98%

(952) 361-4242

1320 Crystal Lane, Chaska, MN 55318

98%

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1320 Crystal Lane
Chaska, MN 55318

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About Caliber - Chaska

See Photos

1320 Crystal Lane
Chaska, MN 55318

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (3,496)

Sort By:
Newest
Rating

2,854 Customers Rated

5 Stars

76.1% Complete

(2659)
4 Stars

4.5% Complete

(157)
3 Stars

0.4% Complete

(14)
2 Stars

0.3% Complete

(10)
1 Star

0.1% Complete

(5)
< 1 Star

0.3% Complete

(9)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, seamless communication, and impressive timeliness. Many highlight that repairs were completed ahead of schedule, with vehicles returned looking brand new. The team is frequently commended for going above and beyond, including coordinating rentals, providing transportation, and even delivering vehicles to customers homes. Regular text and call updates throughout the repair process are a standout feature appreciated by nearly all customers. A small number of customers noted areas for improvement, including occasional delays, a windshield replacement that was not completed as arranged, concerns about painted-over rust spots without prior notice, and minor cleanliness issues at pickup - all mentioned directly in customer comments. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"... well with me. My very first car accident and they walked me through every step and made me feel that everything was going to be ok and it was. So impressed with the service" Read more

"... service. Kept me informed about the repair process. Went above and beyond expectations with the repair of my trunk latch. So appreciative of the manager driving to my home ..." Read more

"... Chaska after an accident right before Christmas. The entire team was incredibly helpful, personable, and genuinely kind. They helped coordinate my rental car even having ..." Read more

"... Minnesota treats me like a friend! It is so impressive!! The work is perfect. My pickup looks like it is new again!! You all have my resoect and my sincere thanks!" Read more

"Received my car ahead of schedule"

"... job. I really appreciated the updates on the repair. They gave me a timeline and they were done one day ahead of schedule. Extremely friendly staff. Great experience." Read more

"Told me a week and a half It was done in about 4 days"

"The car was actually ready 3-4 days earlier than expected."

"This was the best part - regular updates informing me where in the process my vehicle was, not leaving me wondering when it would be complete."

"I thought the communication and updates from beginning to end were accurate, helpful, and appreciated!"

"I never once had to call for an update, they kept me well informed every step of the way"

"... abreast of the repairs throughout the process with impeccable and thorough communication !! very satisfied!! Well done!!" Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... well with me. My very first car accident and they walked me through every step and made me feel that everything was going to be ok and it was. So impressed with the service" Read more

"... service. Kept me informed about the repair process. Went above and beyond expectations with the repair of my trunk latch. So appreciative of the manager driving to my home ..." Read more

"... Chaska after an accident right before Christmas. The entire team was incredibly helpful, personable, and genuinely kind. They helped coordinate my rental car even having ..." Read more

"... Minnesota treats me like a friend! It is so impressive!! The work is perfect. My pickup looks like it is new again!! You all have my resoect and my sincere thanks!" Read more

"Received my car ahead of schedule"

"... job. I really appreciated the updates on the repair. They gave me a timeline and they were done one day ahead of schedule. Extremely friendly staff. Great experience." Read more

"Told me a week and a half It was done in about 4 days"

"The car was actually ready 3-4 days earlier than expected."

"This was the best part - regular updates informing me where in the process my vehicle was, not leaving me wondering when it would be complete."

"I thought the communication and updates from beginning to end were accurate, helpful, and appreciated!"

"I never once had to call for an update, they kept me well informed every step of the way"

"... abreast of the repairs throughout the process with impeccable and thorough communication !! very satisfied!! Well done!!" Read more

Mike (Ford owner) reviewed 8/7/26

Robert (Honda owner) reviewed 8/6/26

Kelsey (Ford owner) reviewed 8/6/26

Appreciated how communicative Tim was during the whole process!

Yee (Toyota owner) reviewed 8/6/26

Kimberly (Lexus owner) reviewed 8/5/26

Tim and the whole team were great to work with! Friendly, communicative, professional and took great care to make sure the repairs were done properly and timely. I would highly recommend Caliber Collision Chaska to anyone. Thank you!!

Chad (Volvo owner) reviewed 8/3/26

Mikey in Chaska did great job going over things pre and post work being completed

Jonathan (Toyota owner) reviewed 8/3/26

Mikey is very knowledgeable, professional and does a great job of keeping me informed during the process. Highly recommend!

Mikey and the team are great!

Kayla-K-And-John (Toyota owner) reviewed 8/3/26

Kathleen (Nissan owner) reviewed 7/31/26

Jacqueline (Toyota owner) reviewed 7/31/26

Everyone on your team was pleasant and helpful. Updates were very nice to get.

Henry (Toyota owner) reviewed 7/31/26

John (Mazda owner) reviewed 7/30/26

Quick, thorough, professional, great communication, very pleased!

Great communication, quick and thorough results. Very pleased.

Kimberly (Lexus owner) reviewed 7/30/26

Steve (Buick owner) reviewed 7/30/26

The text communications from Caliber were truly amazing. Their continuous stream of updates as to the status of the car repair was unbelievable. The ability to get a hold of Kelley the service advisor when an answer was needed was seamless. I haven’t had to do a lot of car repairs, but in my opinion, Caliber could not have done better. Highly recommended. Very satisfied.

Kathleen (Subaru owner) reviewed 7/29/26

The work was done very quickly I was told Friday if the following week and it was done on Monday. Very efficient and professional

Mikey was awesome

Ronald (Toyota owner) reviewed 7/27/26

They did an excellent job and kept me updated throughout the whole process.

John (Ford owner) reviewed 7/27/26

Celina (Volkswagen owner) reviewed 7/27/26

They were nice and they made everything easy.

Marlene (Subaru owner) reviewed 7/27/26

I have already shared how satisfying the experience was with friends.

Kelly and Lisa are pleasant and knowledgeable. A pleasure to work with

Caitlin (Honda owner) reviewed 7/27/26

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view more shops in: Chaska | 55318

Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

Caliber - Chaska

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Chaska

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,496)

2,854 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0