Caliber - Chattanooga - East

4.7 (157reviews)
94%
4014 Industry Drive,  Chattanooga,  TN  37416

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (157)

My Experience

Went above and beyond in all areas of service.

Likely to Recommend

Repair Quality

Service above and beyond.

Customer Service

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Customer Service

Returned Clean

My Experience

Any time there is damage to your vehicle it is a difficult time, I had this twice this year to my brand new car, Caliber made the entire experience perfect and flawless and the repair to my car is good as new- thanks again, I hope to not have another damaged vehicle but if so I know it will be handled by Caliber with no worries, I will tell everyone I know to only use Caliber.

My Experience

The professionals from the Chattanooga Collision Caliber are top notch in all the repairs they perform and the administrative services they provide. They go above and beyond in customer satisfaction ensuring every question gets a prompt and courteous answer. Kathy and Skip my main two contacts were friendly and kind. Thanks to them and the other members of the office staff a difficult time in my life made was much easier. BEST REGARDS to all of you.

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Customer Service

My Experience

The entire experience was amazing. The communication, the work was amazing Skip and his team, where personable and professional. I was well informed of every step and the convenience with the rental car company was amazing and the work was beautiful.

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My Experience

Skip called when he first obtained the vehicle and kept us informed on the status of the repairs being done. He was very professional from start to finish. As was everyone else we delt with. Thank you. Great work.

My Experience

Everyone was so nice. The whole process was stress free. I felt very confident that my car was going to look as good as new when the repairs were complete. It looks awesome !! You would never know that it had ever been damaged. It only took a short amount of time to complete which was great. I will highly recommend Caliber Collision to everyone!

My Experience

Excellent service! Thank you for working with our schedule.

Likely to Recommend

Repair Quality

Wonderful service! Very professional and exceeded my expectations.

Customer Service

Excellent service

Returned Clean

Likely to Recommend

Professional, top quality work, clean and informative is the essence of auto body work and Caliber Collision exceeded my expectations

Repair Quality

They knew immediately what was wrong with the repair previously completed which told me Caliber Collision ate definitely experts. They were communicative about the process and timeline for completion. Kathy (front desk personnel) was very kind and sweet. I am grateful for my experience and would recommend this auto body repair shop 11/10

Customer Service

Excellent customer service!

Returned Clean

Likely to Recommend

We will recommend for sure!

Repair Quality

Exceptional service and communication!!

Customer Service

My Experience

The new mirror looks as good as the original. And the cost was affordable . I can't give you higher praise than that! Thank you for a job well done.

Likely to Recommend

Repair Quality

Your company did a quick professional job. I'm very happy with the results. You can't tell the mirror was ever replaced.

Customer Service

Customer service was excellent. Skip kept me informed of the progress every step of the way. I'm very happy.

My Experience

Appreciate the timely manner repairs were made and the updates to keep me informed with the status. Everyone I dealt with from front desk to Skip in the Chattanooga office were great and very professional.

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Customer Service

My Experience

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Returned Clean

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Returned Clean

My Experience

I was kept updated on progress and everyone I came in contact with was so helpful & friendly. My car looks great too!

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Absolutely will recommend and refer!

Repair Quality

My repair was situationally more complicated than most. I have an interlock on my car so it required April Goodson to reach out to LifeSafer through calls and email to get an over ride to even be able to move my car. She handled it with grace and patience! The work done on my car was perfect! It was returned to me washed and clean which was an unexpected bonus. It was finished before the quoted time. I had a very positive experience!

Customer Service

Customer service was amazing!

Returned Clean