Caliber - Chester Township

4.9 (332reviews)
99%
2200 West 9th Street,  Chester Township,  PA  19013

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (332)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting that vehicles were returned looking brand new and repairs exceeded expectations. Timeliness was a standout highlight, as numerous customers noted their vehicles were completed ahead of schedule. Communication was frequently commended, with customers appreciating regular text and phone call updates throughout the repair process. A few customers noted areas for improvement, including clearer ETA estimates and ensuring all damages are addressed before vehicle return, as mentioned directly in their feedback.
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"They do a real good job. No complaints. Some guy rearended my car and drove the front end ..." Read more
"... until I was able to pick it up. I appreciate their hard, fast and flawless repairs. I would highly recommend Caliber Collision to everyone ..." Read more
"... work, I was amazed! They went above and beyond and it looks better than it did than the day I purchased it! It is a beautiful job well done!" Read more
"My vehicle was returned looking brand new. Great work!"
"... exceptionally kind, courteous, they made feel comfortable and they took great pride in making sure my car was perfect, very professional" Read more
"... team made the entire process easy and were able to get my car repaired in two days! Much faster than anticipated!" Read more
"My vehicle was finished ahead of schedule and the work was impeccable . Very satisfied."
"... They went above and beyond to make the process easy. car looks great and was completed ahead of schedule." Read more
"Wooow ,, that was a really quick professional repair, great quality and a complementary detailing,,, THANK YOU!!"
"My car was available days before promised and the job was well pass my expectations."
"... it was dropped off to me. Love love the service! I appreciate the text updates along with the phone call updates. I truly appreciate speaking to a LIVE person compared ..." Read more
"Communication was excellent throughout the entire process."
"Customer service awesome. They kept me informed and updated throughout the process everything went smooth highly recommended"
"... the whole process any questions I had to answer. They always kept me updated with text messaging. And they cleaned my car inside and out!!" Read more
"Communication could be better. I was not notified of additional work being done ..." Read more

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My Experience

I was very much impressed with the service and how I was kept updated on the progress. I will highly recommend them.

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Returned Clean

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Customer service was way beyond excellent

Returned Clean

My Experience

Customer service was 10/10, did a fantastic job on my Grand Cherokee got me on the road before my trip…

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Returned Clean

My Experience

Everyone in house was extremely nice and pleasant to talk with. Thanks to Harley who kept me updated along the way.

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The shop is a 5 minute walk from my address.

Repair Quality

I just wish it didn't take 3 weeks to complete.

Customer Service

Very friendly

My Experience

Harley was very helpful through the whole process even helping me with the tow yard and insurance company issues. She kept in touch to let me know how things were going. When we picked the car up everyone in the building was very nice and greeted us. We had non car related conversation. If this location wasn't so far from our house we would definitely use them again if ever needed.

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Made me feel like I was in the right place. The young lady smile, told me to come on in.

Repair Quality

I’M SO HAPPY 😃

Customer Service

Great job.

Returned Clean

My Experience

they did a excellent job. Tell them I said Thanks and God bless them.

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Repair Quality

Beautiful job

Customer Service

very friendly and professional

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Excellent service!

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My Experience

The people are professional in their work the lady Hailey her hospitality is also I would recommend my to caliber collision thank you Guys!

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I have the lady there name Haley, stay in touch we me the hold time, giving me updates on my car, handling my rental she was the best and I would recommend people to them at Caliber collision, thank you guys!

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My Experience

Great service, friendly staff

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Extremely friendly and great at communicating status

Returned Clean