Caliber - Chester Township

4.9 (324reviews)
99%
2200 West 9th Street,  Chester Township,  PA  19013

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (324)

My Experience

Everyone was friendly and took their time explaining the process. I was very satisfied.

Likely to Recommend

Repair Quality

The staff friendly and explained the process.I was pleased with how smooth things were.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I will recommend anyone. This was amazing service all around.

Repair Quality

My vehicle was returned looking brand new. Great work!

Customer Service

Very helpful and respectful. Made this process very easy and stress free.

Returned Clean

My Experience

Likely to Recommend

I would recommend them to everyone.

Repair Quality

Customer Service

Everyone was very professional and courteous. I wish I could give a score higher than ten!

Returned Clean

Likely to Recommend

Repair Quality

Looks like a new truck again

Customer Service

Great team at the location, very nice, good communication, easy to speak with, and went above and beyond to deliver my truck to my home since I was in Florida when it was completed.

My Experience

The team was very nice, everything was communicated easily and often. They went above and beyond to make the process easy. car looks great and was completed ahead of schedule.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent Customer Service!

Likely to Recommend

Repair Quality

EXCELLENT CUSTOMER SERVICE

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Their service was excellent and informative.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Because of the efficiency and the way they return the car.

Repair Quality

They do a real good job. No complaints. Some guy rearended my car and drove the front end into another vehicle. It was both ends jacked up and several thousand in damages. And now, you wouldnt even know. They also do a nice job with vacuuming out and doing like a mini detail of my Rav4. I have gotten bodywork done at 3 other places in my lifetime and not a one of them has done that. Its like an outdated practice. Most places wont even clean out the trash let alone clean the floor mats. I k ow for a fact that my floor mats were not that clean when I dropped it off. Even my wife said something. Highly recommend. I will use them in the future

Customer Service

It was good. They were friendly and efficient. I was in and out.

Returned Clean

My Experience

Great job thank you all.

Likely to Recommend

The first experience was great.The second one was a little below.Great

Repair Quality

I did do a second look at the vehicle. It's certain things I looked at. I am happy but it wasn't as good as the first job. Now understand that probably the money then allow you to replace the bumper. And I didn't notice that it was a clip at the inner well of the tie. Well, at the bottom of it that, over a period of time probably will break loose other than that. I still see. It is a gap larger than the other side with the hood. I don't know if that was able to be fixed. I did notice that other than that good job

Customer Service

I do like the work, but I did see some inefficiencies. I guess they was necessary. And I guess that the insurance company didn't allow you to replace the bumper. I see the look to circle that was put on the front bumper, the high, will you pulled it out at? And in the will well where is attached to the car? I see that it's a poor tide in and little other things. Other than that, I am appreciative of the work. Is this no particular things highlighting? When I looked at the car and if I decide to trade the car in these are things that the person I'm trading in will look at which will come a problem.

Returned Clean

My Experience

Well, job done the car looks back as new as when I bought it well. Recommend you guys for the great work that you do.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They did a great job

Repair Quality

Everyone was very helpful

Customer Service

They were great always answered my questions and very polite

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you Team Caliber Collision! The Team worked wonderfully on my vehicle. From the time it was dropped off for service to the time it was dropped off to me. Love love the service! I appreciate the text updates along with the phone call updates. I truly appreciate speaking to a LIVE person compared to the computerized ones. I am truly impressed with the WHOLE TEAM along with the tow crew. Great work Team Caliber Collision! Words can’t explain how impressed I am with the wonderful crew. Thank you thank you so much! By the way less than a week too! WOW weeee!!!