Caliber - Chester Township

4.9 (325reviews)
99%
2200 West 9th Street,  Chester Township,  PA  19013

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (325)

My Experience

Great job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

As before(Feb.2024) your establishment did an excellent job! You will always get my business!

Likely to Recommend

My second encounter with Caliber Collision was an eventful one. The exhaust and muffler had to be replaced, due to someone hitting the back of my car, and going underneath my SUV. The repairs were done within a little over a week. When I got my vehicle back a few days later, I noticed that the bumper and the side panel were coming apart. I talked to Ray, who told me to bring it right in after work. When I arrived they immediately took it into the shop to see what was going on. They diagnosed that it was the exhaust melting the inside of the bumper. The plan was to get my car fixed as soon as possible, because I was taking an out of state trip. Ray, the manager even paid for a rental from Enterprise for me to have! The repairs were done and looked great! I was able to drive my own car and I am very, very pleased with the entire experience with this Caliber Collision on Township Line in Pennsylvania. Ray even refunded my $100.00 deductible to me for the inconvenience! That was a very pleasant surprise! I wasn't worried when there was a problem with the repairs, because I knew that Ray would take care of me and the situation. This Caliber Collision will always get my business and recommendations!

Repair Quality

The repair work was exceptionally good, as it was with the first encounter that I had with this company.

Customer Service

Everyone that crossed my path were very nice and helpful. One of employees picked me up, when my car wasn't able to he driven.

Returned Clean

My Experience

The manager was very professional and explained every detail and the entire process for the completion of the project.πŸ‘πŸΎ

My Experience

My experience with Caliber Collision was completely professional and honest. It bought me some ease while in the process of repairing my vehicle.

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My Experience

Caliber collision really did A excellent job on my Front Bumper. Of my buck lacrosse. Definitely satisfy thanks

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Very excellent ratings

Repair Quality

Customer Service

I definitely was pleased with the work

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My Experience

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My Experience

They were great! Kept me informed on the progress and were great to work with

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Repair Quality

The team was great, updates were frequent and clear, and they finished early!

Customer Service

Returned Clean

My Experience

Very good job quick an fast

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Repair Quality

Your establishment did an awesome job! Thank you, Mrs. Gail L.Miles Customer

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My Experience

Every staff member I spoke with was very pleasant and good at explaining things!

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Great people very helpful and done a great job on my truck πŸ‘πŸΏπŸ‘πŸΏ

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My Experience

Thank you for your help and kindness taking care of my car appreciate you have amazing day

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10 completely satisfied πŸ˜€

My Experience

Did an excellent job of repairing damages. Kept me informed of every stage, was respectful and helpful. Will recommend anyone that requires body work. Thank you.

Likely to Recommend

Repair Quality

They were timely, very communicative and great customer service, it was the easiest experience I’ve ever had dealing with an automotive problem. At first I was skeptical because of the horror stories you hear. But caliber collision was farther from that truth. Greatest auto body shop around.

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Returned Clean

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My Experience

Thank everyone for the excellent and timely work done on my car also keeping me informed of the progress! Good job keep up the good work!!

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My Experience

The staff and management were friendly and informative. Excellent customer service. The repairs were done extremely fast. The execution of getting a rental car was flawless and seamless. I will recommend them to any body that needs collision service!!

My Experience

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Returned Clean