Caliber - Chester Township

4.9 (324reviews)
99%
2200 West 9th Street,  Chester Township,  PA  19013

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (324)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean

My Experience

Thank you so much for keeping me updated throughout the process, for getting the work done so incredibly fast, and for actually delivering my vehicle to my house. Thank you all for any part you played in this process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Someone referred me and I totally see why. I will continue the cycle

Repair Quality

10s across the board. Extremely polite and professional.

Customer Service

10s across the board

Returned Clean

My Experience

I have no complaints about my experience. The turn around time was quick. All the members of the staff were very helpful and friendly. Would recommend this shop for repairs. Thank you !

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was great and friendly. As a woman it is always a little scary when dealing with car problems, but the team made me feel very confident that choosing Caliber was a great decision. My car was finished a week earlier than originally promised and in great condition. I would definitely recommend them to anyone!

Likely to Recommend

Definitely

Repair Quality

Pleasant, professional, helpful, and quick

Customer Service

Returned Clean

My Experience

I was informed about the whole process starting to finish. Thank you everyone

Likely to Recommend

Repair Quality

Communication, keeping up to date with all the information was excellent

Customer Service

Excellent customer service

Returned Clean

My Experience

A-Team Well Done

Likely to Recommend

Repair Quality

Customer Service

Great job

My Experience

I got updates often either by receiving phone calls or texts. Additionally, they were answering the phone when I called. My car was fixed soon. The people were friendly, professional and helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thomas kept me well informed throughout the process. He also showed me step by step pictures of my vehicle going through the process. And the cherry on top was my car was completed 10 days ahead of the scheduled date! I was totally happy with my experience and would definitely recommend this Caliber shop to anyone. Also, the car looks great! Thanks!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service, communication. Very satisfied.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Got my car back feeling newer than when I brought it in. They did a great job!

Likely to Recommend

Repair Quality

Very professional, on top of updates. Explained every piece of the process. Expected pickup date was accurate.

Customer Service

Returned Clean

My Experience

Was done 4 days early and friendly environment

Likely to Recommend

The best around

Repair Quality

Customer Service

Returned Clean

My Experience

They were very professional and friendly. They treated me with respect. They completed the work before time.

Likely to Recommend

I will definitely recommend to family and friends. Great service

Repair Quality

My truck is like I brought it from the dealer when I got my truck fixed from an accident. And they also cleaned my truck so good. I will definitely tell people to go to caliber collision for repairs. Thank you again Jon well done

Customer Service

Everyone was great. They communicated with me on every single step on fixing my truck

My Experience

The entire process was easy and efficient. email notifications of repair process, enabled me to keep all people involved in the repair up to date. the vehicle was cleaned in and out, was well received and appriciated!!

Likely to Recommend

Due to my experience I would recommend their services

Repair Quality

The repairs were taken care of in a timely fashion. I liked the email updates on my vehicle's status, keeping me informed on the repair process.

Customer Service

Excellent customer service!!

Returned Clean

My Experience

The team was always helpful and polite. I appreciated the updates on my repairs. I would recommend Caliber Collision to anyone. The service is outstanding.

Likely to Recommend

Would not go anywhere else.

Repair Quality

This is a first rate shop with courteous and professional employees. I am thrilled with their work.

Customer Service

Incredible customer service. I received regular updates about their progress. They were never too busy to answer my questions.

Returned Clean