Caliber - Chesterfield
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The customer service was outstanding. We were kept well informed every step of the way. The end product was like new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks great! Thanks for all your hard work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great! Very professional service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
When your business was recommended to me, I knew I had been recommended by the best, because my ex-wife had her car repaired to your organization as well, so I knew I was in good hands, and I am so pleased with the work that has been done on my vehicle, I feel that my vehicle has been or have been touched by the gods above and the ancestor said amen so Be thank all of you the deductible of $500 was not enough for the work of your hands!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks great and everything seems to be working fine.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
It was not easy to get in, filling the form send me to other location as they erected not opened door on weekend the service was to slow and to get some communes pieces online it takes 3 weeks. Also when I had my car back after a while , I drove one mile to realise no fluid on the engine, it was literally DRY when I checked because check engine was flashing : oil gone, coolant: gone, I almost lost my car 🤔. I did not appreciate That.
Customer Service - 3.5/5.0 -
Hanna had good skills
My Experience - 5.0/5.0 -
Looks like it never happened!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Love the text updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My vehicle was dropped off June 3rd and just completed today July 15th. Communication was horrible. I called twice early on to check on a windshield repair that I was having done. I was going to just cancel it bc I was worried it was delaying everything further. I never received a call back. We had 3 damaged bumpers before the final Honda one was ordered. Why was a Honda bumper not ordered in the first place!? I didn’t get a rental bc we had it worked out and was given dates that it would be completed, but usually the day of pickup or night before I was notified that there was some other issue so it wasn’t going to be done. While Nick did say today that he apologized that he was trusting others and not checking for himself, I question why he didn’t learn after the first time to check for himself. I was told when the second bumper arrived that everything was good. Then the night before I was supposed to pick it up, I received a text that the 3rd bumper arrived damaged so another one was ordered. I had never been told anything was wrong with the second bumper. I appreciate the $250 compensation towards my $1000 deductible, however, I was told that this was calculated based on a rental cost for 2 weeks. My car was gone for an additional 4 weeks after the original 2 weeks. I don’t believe this is fair compensation. I am not one to complain ever and let things go but this was the most awful and ridiculous experience. I will never use or recommend caliber to anyone and will be sharing this experience with others.
Likely to Recommend - 0.5/5.0 -
I will actually be telling everyone not to use caliber.
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
The repair looked great it was done in a timely manner your staff was great to work with and kept us updated along the way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job looks good
Customer Service - 5.0/5.0 -
Everyone was friendly gave us regular updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks good