Caliber - Chesterfield

4.7 (7,390reviews)
95%
14760 Hull Street Rd,  Chesterfield,  VA  23832

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (7,390)

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My Experience

The staff is very friendly and professional!! I had a great experience with Caliber Collision!! Joshua was very helpful and explained everything in detail from start to finish!! He told me if I had any questions or concerns to give him a call, I don't have to call because he always kept me informed about everything!! I was very pleased with the outcome of my vehicle!! Caliber Collision did a amazing job!! For my first time doing business with them I must say I was very pleased!!!! They have great expertise and professionalism!! I would recommend Caliber Collision to all my family and friends!! Thanks so much!!!

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Totally friendly staff.

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My Experience

Staff so pleasant and helpful. Excellent repair work done on van. Will highly recommend you to anyone who may need repairs to their vehicle.

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Repair Quality

Staff so pleasant and helpful. Excellent repair work completed on van.

Customer Service

Staff so pleasant and helpful. Excellent repair job done on van.

My Experience

While there was some confusion about the finish date, the team was very considerate of expediting the repair and getting it done quickly. The color match looks great.

My Experience

Sheldon Booker is the most talented and communicative person that I have worked with in regards to all car repairs that I have had. He was very helpful and answers any and all questions I had. This man deserves a raise, shoutout to Sheldon man.

My Experience

Josh always kept me informed of the progress of the repair. He worked with the insurance company for approval for additional work needed. The work performed looks amazing and it has a lifetime guarantee. I would highly recommend Caliber Collision!

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Repair Quality

Replacement part does not fit flush like previous part.

Customer Service

I had to request an extension of the rental vehicle and that still has not been resolved.

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Returned Clean

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My Experience

Thank you so much for the quick service.

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A very nice experience, and fast repair.

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Returned Clean

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Good communication, flawless repair.

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Repair Quality

The communication was poor. I had to request estimates and so did insurance company. Caliber said it would be emailed as soon as estimate was done and I did not get neither did insurance, I requested it several times. The first repair was poorly done. I brought my son whom is a collision technician and he checked vehicle before I picked it up and he noticed many defects and things missed or ignored in the repair. Second time the rear bumper has defect from factory, I took pictures and worker from caliber do as well. I was told it a new bumper will be ordered and replaced I still have not heard from caliber! I would not recommend this shop again!

Customer Service

See previous comment

Returned Clean

My Experience

I greatly appreciate Caliber's attention to detail, for finishing the work ahead of the anticipated date, and for Nick’s ongoing communication.

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Returned Clean