Caliber - Chesterfield

4.7 (7,379reviews)
95%
14760 Hull Street Rd,  Chesterfield,  VA  23832

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (7,379)

Likely to Recommend

Repair Quality

Awesome job!!!

Customer Service

My Experience

This was one of my best and easiest process that I’ve been through that was also very pleasant, courtesy, professional and seamlessly. Thank you all.

My Experience

They forgot to hook up my turn signal, would hope for better quality control, responded fast and kept me updated and the paint looks good tho

My Experience

My Experience

My device technician kept me up to date with every process that occurred with my car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Courteous staff. Job done in timely manner.

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Returned Clean

My Experience

Everyone was so nice and the work done looks great. If ever needed, I will return to you for further repairs. Thanks

Likely to Recommend

Repair Quality

Customer Service

My Experience

Repairs look great. My main point of contact (I believe Sheldon) was amazing! He was an great communicator and always kept me in the loop. Thank you!

Likely to Recommend

Repair Quality

My point of contact did a wonderful job communicating and keeping me in the loop every step of the way- he was amazing!

Customer Service

Extremely impressed with how well my point of contacted communicating with me! Amazing customer service

Returned Clean

My Experience

Great job and appreciated the regular updates

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Likely

Repair Quality

Customer Service

Courteous staff. Work completed in a reasonable time frame and kept in contact as it was planne

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The Caliber rep, Josh, was excellent, as was the completed work. However there were significant delays from your supplier; which delayed completion of the repair, which ends up being frustrating and difficult for this client. It would seem that needs to be addressed! A second problem was the Friday take in which immediately wastes two days of my time, over the weekend, before repair process begins, and costs me rental car money.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Derrick was very communicative with me in a prompt manner and dealt with a very difficult insurance company. Even after I picked up my car, he was kind enough to repeat the information I forgot to write down.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Sheldon was very professional and did a great job explaining everything to me. Caliber kept me updated with repairs and timeframe. Front desk staff was very knowledgeable. It was a pleasure to work with Caliber Collision

My Experience

Communication was excellent. Sheldon Booker was great. This is my second repair with Caliber Collision. A++++

Likely to Recommend

Repair Quality

Customer Service

Returned Clean