Caliber - Chesterfield
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Likely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Courteous staff. Work completed in a reasonable time frame and kept in contact as it was planne
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
The Caliber rep, Josh, was excellent, as was the completed work. However there were significant delays from your supplier; which delayed completion of the repair, which ends up being frustrating and difficult for this client. It would seem that needs to be addressed! A second problem was the Friday take in which immediately wastes two days of my time, over the weekend, before repair process begins, and costs me rental car money.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Derrick was very communicative with me in a prompt manner and dealt with a very difficult insurance company. Even after I picked up my car, he was kind enough to repeat the information I forgot to write down.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Sheldon was very professional and did a great job explaining everything to me. Caliber kept me updated with repairs and timeframe. Front desk staff was very knowledgeable. It was a pleasure to work with Caliber Collision
My Experience - 5.0/5.0 -
Communication was excellent. Sheldon Booker was great. This is my second repair with Caliber Collision. A++++
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
First day after repair but the repair appears excellent. Manager Paul Bender was very customer focused and made sure I was satisfied. Kudos to Caliber Collision Chesterfield VA!
My Experience - 5.0/5.0 -
The staff is very professional. That present an atmosphere of caring and wanting to assist. They are friendly and cooperative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Josh was incredibly helpful and communicative from start to finish. He made a stressful situation feel more manageable.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, good people to deal with. Repair work looked perfect. Also car completely washed and looked like new.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service is awesome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Good job
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and helpful staff. Caliber did a great job fixing our car from a collision in a very timely manner!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This was a wonderful experience. I was kept updated with the progress via text messages. The end result was exceptional and on time. The people I dealt with were extremely professional and kind. I would recommend Caliber Collision to anyone. Many thanks for everything.
Likely to Recommend - 5.0/5.0 -
I would recommend to anyone
Repair Quality - 5.0/5.0 -
An excellent experience from beginning to end. Quality people and quality work.
Customer Service - 5.0/5.0 -
Beyond 10