Caliber - Chicago - Columbus Ave
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Great work
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very hospitable and accommodating. I appreciate Grace and them cleaning the car tires!
Likely to Recommend - 5.0/5.0 -
They do very good work
Repair Quality - 5.0/5.0 -
This is notify first time using Caliber Collision. Great work as usual
Customer Service - 5.0/5.0 -
Ms Grace and Ari were great. They answered all of my questions and kept me updated with the status of my car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly atmosphere
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair time was amazing and satisfactory. Personnel are the best, friendliest and professional people in any repair shop by far. Thanks Caliber for all you do!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I want to say thank you all for the wonderful repair job on my car. I truly appreciate your efficiency and professionalism.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Pleasant customer service and vehicle damage was was corrected with perfection
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They’re very welcoming and follow through on their work.
Customer Service - 5.0/5.0 -
I loved the customer service. Great staff!
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Very friendly customer service and lots of updates throughout the repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys Did a Suberb job repairing my vehicle with a very pleasant greeting from Grace Thank you so much !!!Great job !!$
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am overly appreciative of the repair job and expertise and timely matter that it took for the repair and will definitely see out your skills in the future ! Thank You so much !
Customer Service - 5.0/5.0 -
Excellent job and timely performance
Returned Clean
My Experience - 5.0/5.0 -
Hicieron un buen trabajo Quede muy contenta con el servicio Y terminaron antes de la fecha prevista
My Experience - 5.0/5.0 -
Friendly service and excellent body work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
After repairs my brakes are squeaking
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a phenomenal job, looking at my truck you would never know I had any damage.
Customer Service - 5.0/5.0 -
Front desk personnel were amazing. Explained everything prior to dropping off my truck and when I arrived to pick up my vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Also want to note good first impression. We called the number insurance provided on a Sunday A expecting to get a call on Monday…. Caliber agent called within an hour on Sunday to schedule service appointment for Monday. Very pleasant surprise.
Repair Quality - 5.0/5.0 -
Our experience was great! The admin/customer service lady is a GEM - friendly, helpful, attentive, efficient. We appreciated the regular text message updates and were happy the work was completed a week earlier than was predicted (predicted time seem long). Thank you.’on the event we need more work, we will be back in the future. Thank you!
Customer Service - 5.0/5.0 -
See prior comment.