Caliber - Chicago - Columbus Ave

4.8 (1,596reviews)
96%
3363 Columbus Ave,  Chicago,  IL  60652

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,596)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Was ready when you said it would be

Likely to Recommend

Nice place for body repairs

Repair Quality

I see no flaws

Customer Service

Keep me posted

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very satisfied

Customer Service

Miss Grace is amazing

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

This place did great job on my vehicle. They kept me informed every step of the way. People in office are very nice and friendly!! Will be a repeat customer.

Customer Service

Returned Clean

My Experience

Thanks for keeping me updated as the repairs were being done and parts that needed to be ordered.This update was very helpful because I was in a rental that was about to end in a couple of days..

Likely to Recommend

I've already given out your business card.

Repair Quality

I'm very pleased with the work that you done on my car πŸš— and how you kept me in formed on the progress as parts were being ordered. Thanks!!

Customer Service

I'm very pleased with the work that you done on my car πŸš— and how you kept me in formed on the progress as parts were being ordered. Thanks!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very pleased with overall experience. 100% would recommend everyone.

Repair Quality

Caliber was very thorough on the process, kept me notified on the timeline about my vehicle via text and completion was very quick than expected.

Customer Service

Staff was very helpful and kind

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Caliber Collision maintained contact throughout the process

My Experience

Im not pleased with your service, I dont appreciate the way you all handled my work and etc, and further more I dont appreciate how one of your workers talked to me about an incident that happened when I came in to pickup my vehicle with the break light being on,

Likely to Recommend

Not good service at all, I should have choose CDE

Repair Quality

I am dissatisfied with the service that caliber has provided to me,

Customer Service

Very disrespectful to its customer.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I would have appreciated if some one would have given me a run down of the changes fixed. Kia emblem was missing which was clarified at the shop. The bonnet had gaps on left side or driver side. The right side was good. Also upon closing the bonnet earlier I was able to push it but I need to let the bonnet sort of from a distance or height to be closed. Not concerning despite the awesome work that was done. But just sort of would have appreciated if someone was there to answer any concern or questions. Huge shout out to Mrs. Grace and Mr. Jeremy.

Likely to Recommend

Repair Quality

Kia logo needs to be replaced. Also, I would appreciate if I can get hold off Mr. Jeremy as the bonnet has gap on left edge near the windshield but is good on the right side. Also, for the bonnet to close, I used to push it but now I am forced to leave it landed from a distance so that it can close. Need some conversation here

Customer Service

Returned Clean

Likely to Recommend

I will definitely recommend this shop 100% I have already to a few friends... giving them positive feedback back. Is hard to trust anyone with your vehicle.

Repair Quality

Great service. Very happy I ended up taking my truck to them, Ariana & Grace were very nice and polite. I did leave my truck a little more than a week but it was worth it. VERY HAPPY!!!

Customer Service

GREAT SERVICE.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service with a smile, an did not take a long time to complete the work. Jeremy and Ms.Grace, what a pleasure it was to meet them both, they were very professional and helpful.

Customer Service

My Experience

They did a phenomenal Job with my Car. Everyone had a pleasant attitude . Ratings for Calibare Collision πŸ’― . Thank you for having such a beautiful crew there in every department. If rating was 1to 10 . They will get a 10 from me. Thank you for having such pleasant and concern Workers. I love all of them. I definitely will recommend them to a lot of my friend . Thanks again . God bless Everyone.